Outage in Superhuman
Elevated error rates when indexing new content for AI features
Resolved MinorIncident Report
We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected.
We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/12/2026 06:05PM
All systems are back to normal. All pending queues have been processed and cleared.
MONITORING
2 months ago - at 02/12/2026 04:19PM
Error rates have decreased, and our system and the third-party provider seem stable. We're continuing to monitor the situation.
INVESTIGATING
2 months ago - at 02/12/2026 03:33PM
We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected.
We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.
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