Outage in Superhuman
Degraded Service for Outlook Users
Resolved MajorIncident Report
Summary AI Generated
A Microsoft Exchange Online outage caused degraded Outlook functionality for Superhuman users for approximately 21 hours, impacting email sending and calendar sync. Superhuman's systems automatically retried affected operations throughout the incident. Service was fully restored after Microsoft resolved the underlying Exchange issue and email queues returned to normal.
Microsoft reports an outage in Exchange Online, and Outlook features are delayed or unavailable for Superhuman users. This includes email sending, calendar sync, and other Outlook features. Our systems retry automatically. We are monitoring and will post an update when the status changes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 11/13/2026 04:06PM
Microsoft has reported continued recovery across Outlook/Exchange, with email queues approaching normal. We’ve retried our queues and Superhuman email sending is back to normal.
MONITORING
about 22 hours ago - at 11/13/2026 01:59PM
Microsoft has resolved the underlying Outlook/Exchange issue. We’re monitoring as Superhuman recovers and retries catch up.
IDENTIFIED
1 day ago - at 11/12/2026 07:20PM
Microsoft reports an outage in Exchange Online, and Outlook features are delayed or unavailable for Superhuman users. This includes email sending, calendar sync, and other Outlook features. Our systems retry automatically. We are monitoring and will post an update when the status changes.
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