Is MailChannels Down? Check current status

Check if MailChannels is down, official outages, user-reported issues, and outages map.

Current MailChannels status

MailChannels is working normally

Updated from MailChannels official status page

Having problems with MailChannels?

MailChannels service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more MailChannels status data.

MailChannels Outage Map

View MailChannels Outage Reports Map

Recent MailChannels Outages and Downtime History

IsDown has tracked 126 incidents since started monitoring MailChannels status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 24, 2025
01:40 PM CEST
Minor
Outbound SMTP Service Degraded Performance
We are currently experiencing degraded performance in our Mailchannels Cloud SMTP service. There ...
about 1 hour
Sep 10, 2025
04:58 PM CEST
Minor
High SMTP Connection Latency
We are currently investigating higher than normal connection latency that might have an impact on...
about 5 hours
Sep 09, 2025
07:04 PM CEST
Minor
Increased SMTP Connection Latency
We are currently investigating higher than normal connection latency that might have an impact on...
about 1 hour
Feb 04, 2025
05:01 AM CET
Major
Slow SMTP Transactions for Inbound Filtering
We have been alerted to slow SMTP transactions on the Inbound Filtering system. We are working to...
about 1 hour
Jan 30, 2025
02:00 PM CET
Minor
High Outbound SMTP Connection Latency
We are currently investigating higher-than-normal connection latency that might have an impact on...
about 6 hours
Jan 29, 2025
10:18 PM CET
Minor
High SMTP Connection Latency
We are currently investigating higher than normal connection latency that might have an impact on...
about 4 hours
Jan 03, 2025
05:22 PM CET
Minor
Issue sending mails to mailchannels.com
We are currently investigating issues sending emails to the mailchannels.com domain.
9 minutes
Nov 12, 2024
04:44 PM CET
Minor
Delays in message delivery.
We are seeing delayed processing of both inbound and outbound transactions. We have identified th...
about 6 hours
Oct 09, 2024
11:13 PM CEST
Minor
High SMTP Connection Latency
Severity Level: 3 We are currently investigating higher than normal connection latency that mi...
about 1 hour
Oct 09, 2024
10:49 PM CEST
Minor
Delay in Outbound Email Delivery
We have identified delay in outbound email delivery. We are working on fixing it.
about 2 hours
Sign up to check more outage history
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User comments about problems with MailChannels

  • Tom - User login and listing of good / bad emails through web interface is so slow as to be unusable. Tens of minutes, then sometimes times out and sometimes succeeds..

  • bob - Mails showing as "retry time not reached for any host for 'xxxxxx.com'" for numerous recipients. Looking at the delivery status they are showing "Event: defer".

    SMTP Service

MailChannels status page - All services & components

Component Status
Outbound Filtering OK
Inbound Filtering OK

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Email security and delivery service that provides SMTP relay, inbound and outbound filtering, and APIs for resellers and domain management.

Monitoring MailChannels since January 2023

Tracking 8 MailChannels services and regions

Need help? Try here:
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Support at official website.
Check their official status page.

7 incidents in 2025

Frequently Asked Questions

Is MailChannels down today?

MailChannels isn't down. You can check MailChannels status and incident details on the top of the page. IsDown continuously monitors MailChannels official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MailChannels status?

MailChannels is currently operational. You can check MailChannels status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MailChannels outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MailChannels down today or just slow?

Currently there's no report of MailChannels being slow. Check on the top of the page if there are any reported problems by other users.

How are MailChannels outages detected?

IsDown monitors the MailChannels official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is MailChannels having an outage right now?

MailChannels last outage was on September 24, 2025 with the title "Outbound SMTP Service Degraded Performance"

How to check if MailChannels is down?

Why use IsDown to monitor MailChannels instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor MailChannels and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring MailChannels?

IsDown and DownDetector help users determine if MailChannels is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MailChannels's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about MailChannels status changes?

IsDown offers an easy way to monitor MailChannels with maximum flexibility

Major Outages Notifications

IsDown monitors MailChannels for major outages. A major outage is when MailChannels experiences a critical issue that severely affects one or more services/regions. When MailChannels marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors MailChannels status page for minor outages. A minor outage is when MailChannels experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in MailChannels status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

MailChannels publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors MailChannels and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

MailChannels and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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