Outage in MailChannels

High Outbound SMTP Connection Latency

Resolved Minor
January 30, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating higher-than-normal connection latency that might have an impact on outbound email delivery service.
Components affected
MailChannels SMTP Service
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/30/2025 06:58PM

This incident has been resolved.

MONITORING 4 months ago - at 01/30/2025 06:26PM

We have implemented a fix and continuing to monitor.

INVESTIGATING 4 months ago - at 01/30/2025 05:27PM

We are continuing to investigate the issue.

INVESTIGATING 4 months ago - at 01/30/2025 03:10PM

We are currently investigating higher-than-normal connection latency that might have an impact on outbound email delivery service.

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