Outage in MailChannels
Slow SMTP Transactions for Inbound Filtering
Resolved MajorIncident Report
We have been alerted to slow SMTP transactions on the Inbound Filtering system. We are working to identify the source of the problem.
Components affected
MailChannels SMTP ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/04/2025 04:54AM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/04/2025 04:33AM
New database nodes are online, and connections are balanced. SMTP transaction duration is dropping. We are continuing to monitor the issue.
IDENTIFIED
about 1 year ago - at 02/04/2025 04:17AM
We have identified a potential cause of the delay as an overloaded database node. We are rebalancing connections to the database, and adding more nodes.
INVESTIGATING
about 1 year ago - at 02/04/2025 04:01AM
We have been alerted to slow SMTP transactions on the Inbound Filtering system. We are working to identify the source of the problem.
Latest MailChannels outages
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Some Email API webhooks are delayed. - 2 months ago
mailchannels.com website is down - 6 months ago
Outbound SMTP Service Degraded Performance - 7 months ago
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