Outage in SendGrid
Advance Stats Data Delay
Resolved MinorIncident Report
Starting around 11:00 AM PST, February 2nd, 2026, our engineers began investigating an issue affecting Advanced stats.
Our engineers have identified that a processing delay prevented about two hours of Advanced Stats data from January 27, 2026 from being included. As a result, customers may see incomplete Advanced Stats results when querying reports that include that time window. The Advanced Stats API remains available, but the data returned may be missing information for that period. This is currently being investigated and our team is working on a fix.
Email sending is not affected.
We’ll share another update within the next hour, or sooner as we learn more.
Components affected
SendGrid APINeed to monitor SendGrid outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 02/03/2026 07:38PM
Our engineering team identified a processing gap which occurred within the Advanced Stats dataset on January 27, 2026, between 07:00 AM PT and 09:00 AM PT. During this two-hour window, data may be incomplete. Impacted reports may show inaccuracies of approximately 8.3% for daily, 1.2% for weekly, and 0.3% for monthly stats.
Our engineering team has confirmed that the Advanced Stats API is fully operational.
INVESTIGATING
about 8 hours ago - at 02/03/2026 03:02PM
Our engineering team is actively investigating this issue, and we will provide an update as soon as more information becomes available.
INVESTIGATING
about 16 hours ago - at 02/03/2026 07:14AM
Our engineering team is currently investigating this issue. Since the team is still working to identify the root cause, it may take some additional time to resolve. We will provide the next update in 8 hours or so.
INVESTIGATING
about 19 hours ago - at 02/03/2026 03:45AM
Our engineering team is actively investigating this issue and we will provide an update as soon as more information becomes available.
INVESTIGATING
about 23 hours ago - at 02/02/2026 11:56PM
Our engineering team is actively investigating this issue and we will provide an update as soon as more information becomes available.
INVESTIGATING
1 day ago - at 02/02/2026 09:51PM
Our engineering team is actively investigating this issue and we will provide another update as soon as more information becomes available.
IDENTIFIED
1 day ago - at 02/02/2026 09:28PM
Our engineers have identified the issue and are working toward and testing a fix. We will provide another update in hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 02/02/2026 08:30PM
Our engineering team is actively investigating this issue and we will provide another update in one hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 02/02/2026 07:29PM
Starting around 11:00 AM PST, February 2nd, 2026, our engineers began investigating an issue affecting Advanced stats.
Our engineers have identified that a processing delay prevented about two hours of Advanced Stats data from January 27, 2026 from being included. As a result, customers may see incomplete Advanced Stats results when querying reports that include that time window. The Advanced Stats API remains available, but the data returned may be missing information for that period. This is currently being investigated and our team is working on a fix.
Email sending is not affected.
We’ll share another update within the next hour, or sooner as we learn more.
Latest SendGrid outages
Gmail Delivery Latency - 10 days ago
Delayed Event Webhook and Stats - 11 days ago
Microsoft365 (Business or Enterprise) - 12 days ago
Increased Microsoft Inbox Provider Blocks - 12 days ago
Unable to Create Support Ticket from SendGrid Console - 15 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
