Outage in SendGrid
Contact uploads being delayed - TNE Marketing Campaigns
Resolved MinorIncident Report
Summary AI Generated
SendGrid experienced delays in contact uploads and deletions for TNE Marketing Campaigns starting around 04:30 PST on April 17th, 2026, lasting approximately 1.3 hours. The issue affected Marketing Campaigns functionality but did not impact mail sending capabilities, and Legacy Marketing remained unaffected. Engineers implemented a fix and confirmed full resolution by 06:13 PST, with all services returning to normal operation.
Starting around 04:30 PST on April 17th, 2026, our engineers began investigating an issue with contact upload delays when using TNE Marketing Campaings (Legacy Marketing is NOT affected). Customer may experience delays after uploading or deleting contacts using their Marketing Campaing plans. This does not impact mail send. We will provide another update in 2 hours or as soon as more information becomes available.
Components affected
SendGrid Marketing CampaignsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/17/2026 01:13PM
Our engineers have monitored the fix and confirmed the issue with Marketing Campaign uploads and deletion has been resolved. All services are now operating normally at this time.
MONITORING
1 day ago - at 04/17/2026 12:52PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 04/17/2026 11:58AM
Starting around 04:30 PST on April 17th, 2026, our engineers began investigating an issue with contact upload delays when using TNE Marketing Campaings (Legacy Marketing is NOT affected). Customer may experience delays after uploading or deleting contacts using their Marketing Campaing plans. This does not impact mail send. We will provide another update in 2 hours or as soon as more information becomes available.
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