Outage in SendGrid
Mail Delay
Resolved MinorIncident Report
Summary AI Generated
SendGrid customers experienced email delays for messages sent between 5:00pm and 5:15pm PDT, affecting the Email Activity component. Engineers identified the root cause and worked to deliver the delayed emails while ensuring new mail send requests continued processing normally. The issue was fully resolved after 6.1 hours with all services returning to normal operation.
Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.
Components affected
SendGrid Email ActivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/08/2026 08:09AM
Our engineers have monitored the fix and confirmed the issue with Mail delay has been resolved. All services are now operating normally at this time
IDENTIFIED
2 days ago - at 05/08/2026 07:04AM
Our engineering team has identified the root cause of the issue and is actively working on a resolution. Please note that new Mail Send requests are processing as expected and are not impacted. We will share another update within the next two hours, or sooner if additional information becomes available.
IDENTIFIED
2 days ago - at 05/08/2026 03:38AM
Our engineers have identified the issue and are working toward a fix. New Mail Send requests are not affected and are processing normally. We are still actively working on delivering previously delayed mails. We will provide another update in next 2hr or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 05/08/2026 02:53AM
New mail send requests are not affected. Our engineers are actively working on remediating the delayed mails. We will provide another update in 30 minutes or as soon as we have more information.
INVESTIGATING
2 days ago - at 05/08/2026 02:04AM
Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.
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