Check if Twilio PROGRAMMABLE CHAT is down, official outages, user-reported issues, and outages map.
Twilio PROGRAMMABLE CHAT is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 11 incidents for Twilio PROGRAMMABLE CHAT since started monitoring Twilio status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Twilio PROGRAMMABLE CHAT outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 09:26 AM CEST | 
                                              
                                                Major
                                              
                                             We are currently investigating elevated latency and timeout errors for Twilio Rest API, impacting...
                                             | about 16 hours | 
| Jun 12, 2025 08:09 PM CEST | 
                                              
                                                Minor
                                              
                                             Our monitoring systems have detected a potential issue affected Play and Gather. Our engineering ...
                                             | about 5 hours | 
| Nov 20, 2024 04:35 PM CET | 
                                              
                                                Minor
                                              
                                             Customers using older versions of the Programmable Chat Sync client SDKs may experience HTTP 503 ...
                                             | about 1 hour | 
| Jan 08, 2024 07:05 PM CET | 
                                              
                                                Minor
                                              
                                             Our monitoring systems have detected a potential issue causing Flex Agents not receiving Legacy C...
                                             | 37 minutes | 
| Dec 07, 2023 11:31 AM CET | 
                                              
                                                Minor
                                              
                                             Customers may be seeing an elevated error rate and latency for Conversations and Programmable Cha...
                                             | about 1 hour | 
| Dec 07, 2023 11:28 AM CET | 
                                              
                                                Minor
                                              
                                             Our monitoring systems have detected a potential issue with Accounts API for Ireland region. Our ...
                                             | about 19 hours | 
| Mar 27, 2023 06:21 PM CEST | 
                                              
                                                Minor
                                              
                                             
                                              Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and Flex
                                             We are seeing elevated errors and request latencies from the Twilio Conversations and Programmabl...
                                             | about 2 hours | 
| Oct 10, 2022 06:08 PM CEST | 
                                              
                                                Minor
                                              
                                             Our monitoring systems have detected a potential issue with Sync. Our engineering team has been a...
                                             | about 6 hours | 
| May 17, 2022 01:26 PM CEST | 
                                              
                                                Minor
                                              
                                             Our monitoring systems have detected a potential issue with Programmable Chat in the ie1 region. ...
                                             | less than a minute | 
| Mar 16, 2022 02:29 PM CET | 
                                              
                                                Minor
                                              
                                             We are experiencing increased latencies and error rates with Conversations and Programmable Chat....
                                             | 13 days | 
 
    See what users are saying about Twilio PROGRAMMABLE CHAT issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Twilio since April 2020
PROGRAMMABLE CHAT is part of Twilio. Check the Twilio's status.
2 incidents in 2025
Twilio PROGRAMMABLE CHAT is down. You can check Twilio PROGRAMMABLE CHAT status and incident details on the top of the page. IsDown continuously monitors Twilio PROGRAMMABLE CHAT official status page every few minutes. In the last 24 hours, there were 5 outages reported.
Twilio PROGRAMMABLE CHAT seems to be having problems. You can check Twilio PROGRAMMABLE CHAT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Twilio PROGRAMMABLE CHAT being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Twilio PROGRAMMABLE CHAT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Twilio PROGRAMMABLE CHAT last outage was on October 20, 2025 with the title "Elevated Errors Affecting Multiple Products"
IsDown and DownDetector help users determine if Twilio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Twilio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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