We are aware that some customers may be experiencing intermittent issues while using the search option in Freshservice. Our team is actively investigating the cause and working to restore full functionality at the earliest. We sincerely apologize for the inconvenience caused and appreciate your patience.
Customers may experience partial issues accessing custom filters in List View, Tickets, and Dashboards. Our team is actively working on resolving this with high priority.
Customers would experience issues in accessing various pages in freshservice, including dashboard, list view for tickets and changes. Our Engineering team is actively working on resolving the issue.