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FreshService status. Is FreshService down right now?

FreshService status updated

Is FreshService down?

FreshService is working normally

IsDown last checked FreshService status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2023 · 65 incidents caught · 125 components tracked in real-time

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FreshService service health over the last 24 hours

This chart shows the number of user-reported issues for FreshService service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

FreshService Outage Map

FreshService outage map showing where users report when FreshService is down

See where users report FreshService is down. The map shows recent FreshService outages from around the world.

FreshService Outage Map

Monitor FreshService status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, FreshService had 10 incidents with a median duration of 1 hour 52 minutes.

Total
10

Incidents

Critical
0

Major Outages

Warning
10

Minor Incidents

Duration
1 hour

Median Resolution

Latest FreshService outages detected by IsDown

Check FreshService status history below. IsDown detects when FreshService is down, tracking both official outages and user-reported issues.

about 2 hours
Performance Degradation due to third party service
Jan 15, 2026 at 10:38 AM
about 8 hours
Performance Degradation due to third party service
Jan 06, 2026 at 01:47 PM
about 1 hour
Email Ticket Creation Delays
Jan 05, 2026 at 03:20 PM
about 1 hour
Incoming Email Processing Delay Affecting Ticket and Conversation Creation
Jan 05, 2026 at 10:28 AM
about 14 hours
Performance Degradation due to third party service
Dec 19, 2025 at 03:51 PM
about 2 hours
Performance Degradation due to third party service
Dec 19, 2025 at 11:40 AM
4 minutes
Performance Degradation due to third party service
Dec 05, 2025 at 09:31 AM
31 minutes
Possible Outage Indicated by User Reports
Dec 01, 2025 at 01:54 PM
Never acknowledged
about 2 hours
Performance Degradation due to third party service
Nov 18, 2025 at 01:17 PM
about 2 hours
Performance Degradation with Canned Responses and Solution Articles
Nov 10, 2025 at 09:34 PM
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Get alerts when FreshService is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

FreshService Components Status

Check if any FreshService component is down. View the current status of 4 services and regions.

Component Status Details
ASIA PACIFIC (SYDNEY) status OK View details
EU CENTRAL (FRANKFURT) status OK View details
INDIA (MUMBAI) status OK View details
US EAST (NORTH VIRGINIA) status OK View details

About FreshService Status and Outage Monitoring

IsDown has monitored FreshService continuously since February 2023, tracking this service for 3 years. Over that time, we've documented 62 outages and incidents, averaging 1.8 per month. When FreshService goes down, incidents typically resolve within 218 minutes based on historical data.

We monitor FreshService's official status page across 125 components organized into 4 groups. IsDown interprets FreshService statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.

When FreshService is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track FreshService status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors FreshService

IsDown checks FreshService's status page every few minutes, across all 125 components. We combine official status data with user reports to detect when FreshService is down, often before the vendor announces it.

When FreshService status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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FreshService status monitoring dashboard

What you get when monitoring FreshService with IsDown

Track FreshService incidents and downtimes by severity

IsDown checks FreshService official status page for major/minor outages or downtimes. A major outage is when FreshService experiences a critical issue that severely affects one or more services/regions. A minor incident is when FreshService experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a FreshService outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with FreshService

FreshService and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of FreshService outages and downtimes

IsDown collects all information from the outages published in FreshService status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the FreshService outages that impact your business

IsDown monitors FreshService and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor FreshService Alongside All Your Dependencies

FreshService is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor FreshService health alongside all your other vendors in a single view.

Smart Alerts

Get notified when FreshService is down. Filter by severity to skip noise.

20+ Integrations

Route FreshService outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share FreshService service status with your team or customers on a branded page.

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FreshService Downdetector vs IsDown

Looking for FreshService outage alerts like Downdetector? IsDown monitors FreshService's official status page for verified incident data, not just user reports. Know exactly when FreshService is down, which components are affected, and when service health is restored. Here's why official FreshService status monitoring beats crowdsourced detection:

Features
Downdetector
Official FreshService status page monitoring. Know when FreshService is down with real time incident details.
Monitor 5,420+ services including FreshService in a single dashboard.
Instant FreshService outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: FreshService official status plus user reports for early outage detection.
Maintenance feed for FreshService
Granular alerts filtering by FreshService components and regions.
Monitor FreshService Status with IsDown

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Frequently Asked Questions

Is FreshService down today?

FreshService isn't down. You can check FreshService status and incident details on the top of the page. IsDown continuously monitors FreshService official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current FreshService status?

FreshService is currently operational. You can check FreshService status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a FreshService outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is FreshService down today or just slow?

Currently there's no report of FreshService being slow. Check on the top of the page if there are any reported problems by other users.

How are FreshService outages detected?

IsDown monitors the FreshService official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is FreshService having an outage right now?

FreshService last outage was on January 15, 2026 with the title "Performance Degradation due to third party service"

How to check if FreshService is down?

Why use IsDown to monitor FreshService instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor FreshService and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring FreshService?

IsDown and DownDetector help users determine if FreshService is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about FreshService's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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