A tool made for SREs, IT Support, and DevOps teams. IsDown aggregates the official status pages information of all your vendors. Internal status page and vendor outage alerts in Slack, Teams, Datadog, PagerDuty, and more.
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Minor Resolved
We are currently experiencing an issue affecting our Freshservice custom mailbox, where customers are incorrectly receiving notifications that their outgoing emails cannot be sent. At this time, bo...
Minor Resolved
A subset of customers is experiencing issues when attempting to access the Freshservice portal through specific Internet Service Providers (ISPs). These affected users are unable to load the portal...
Minor Resolved
Few customers will be having an issue with email delivery for few emails due to an ongoing issue. Our engineering team is actively looking into this.
Number of Incidents
5 issues
Last incident
0 days ago
Monitor all your critical vendors' status pages from one place. Get outages alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor FreshService with maximum flexibility
IsDown monitors FreshService for major outages. A major outage is when FreshService experiences a critical issue that severely affects one or more services/regions. When FreshService marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors FreshService status page for minor outages. A minor outage is when FreshService experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in FreshService status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors FreshService and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
FreshService and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
FreshService is currently operational. In the last 24 hours, there were 2 outages reported. IsDown continuously monitors the FreshService status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest FreshService outages, issues and problems' at the top of the page.
FreshService last outage was on September 10, 2024 with the title "Issue with office365 custom mail box"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor FreshService and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
How much time you'll save your team, by having the outages information close to them?
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