Is FreshService Down? Check the current FreshService status

FreshService is operational

Updated

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Current FreshService official ongoing incidents

No ongoing outages reported in FreshService's status page

IsDown pulls data from FreshService's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

FreshService issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about FreshService problems

  • N

    Nina

    8 months ago

    The website is not loading via browser same with the phone app

FreshService outage history

IsDown has tracked 42 incidents since started monitoring FreshService status in February 2023.

  • Nov 26 2024

    25 days ago · lasted about 2 hours

    Our engineering team is currently investigating an issue where some customers may be experiencing difficulties accessing the support portal. This issue impacts only a specific set of customers who are using Support Portal V2 without the No-Code Po... More details

  • Nov 25 2024

    26 days ago · lasted about 11 hours

    The Microsoft Office 365 mailbox service is experiencing degradation, impacting email functionality. Customers can check for updates on the Azure portal under Admin > Service Health. It is recommended that customers raise support cases with Micros... More details

  • Nov 18 2024

    about 1 month ago · lasted 12 minutes

    Few customers will be having an issue with email delivery for few emails due to an ongoing issue. Our engineering team is actively looking into this. More details

  • Feb 2023 ...
    IsDown started monitoring FreshService status

    We've tracked and collected 42 incidents since started monitoring FreshService status

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FreshService outages in the last 30 days

Number of Incidents

2 issues

Last incident

25 days ago

Check FreshService components, services, or regions current status in real-time

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Stay informed about FreshService status changes

IsDown offers an easy way to monitor FreshService with maximum flexibility

Major Outages Notifications

IsDown monitors FreshService for major outages. A major outage is when FreshService experiences a critical issue that severely affects one or more services/regions. When FreshService marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors FreshService status page for minor outages. A minor outage is when FreshService experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in FreshService status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors FreshService and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

FreshService and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is FreshService down today?

FreshService isn't down. You can check FreshService status and incident details on the top of the page. IsDown continuously monitors FreshService official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current FreshService status?

FreshService is currently operational. You can check FreshService status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a FreshService outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is FreshService slow today?

Currently there's no report of FreshService being slow. Check on the top of the page if there are any reported problems by other users.

How are FreshService outages detected?

IsDown monitors the FreshService official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last FreshService outage?

FreshService last outage was on November 26, 2024 with the title "Support Portal Accessibility Issues"

FreshService not working for you? How do I know if FreshService is down?
How can I check FreshService status and outages?
Why use IsDown to monitor FreshService instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor FreshService and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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