Outage in FreshService
Issue with Freddy AI Agent in EUC Region due to Third-Party Service Provider Outage
Resolved Minor
January 27, 2026 - Started 2 days ago
- Lasted about 7 hours
Incident Report
We are currently experiencing issues with the Freddy AI Agent in the EUC region due to an ongoing outage with one of our third-party service providers. We are actively working with the provider to resolve this issue as quickly as possible. Further updates will be shared as they become available.
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