Outage in FreshService
Issue with outgoing emails for custom mailboxes
Resolved Minor
April 23, 2026 - Started 7 days ago
- Lasted 20 minutes
Incident Report
Summary AI Generated
FreshService experienced an issue with outgoing emails for custom mail servers that lasted 20 minutes. The problem affected email delivery functionality for users with custom mailbox configurations. The technical team actively worked on and resolved the issue.
We are currently experiencing an issue with outgoing emails pertaining to custom mail server. Our team is actively working towards resolving the issue
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