Outage in FreshService
Service Disruption: Connectivity Issues in Middle East Region
Resolved Minor
March 01, 2026 - Started 14 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
FreshService experienced a partial outage in the Middle East region due to connectivity issues with their cloud provider. The disruption potentially impacted Freshworks services for users in that region for 3.3 hours. The issue was resolved through collaboration with the cloud provider to investigate and mitigate the connectivity problems.
We are currently observing partial outage within our cloud provider’s Middle East region, which may potentially impact Freshworks services. At this time, the extent of the impact is still being assessed. Our team is actively working with the cloud provider to investigate and mitigate the issue. We will provide further updates as more information becomes available.
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