Outage in FreshService
Incoming Email Processing Delay Affecting Ticket and Conversation Creation
Resolved Minor
January 05, 2026 - Started 24 days ago
- Lasted about 1 hour
Incident Report
Customers in the EU Region may experience delays with Tickets and Conversation creations. Our team is actively investigating and working to resolve the delay.
Components affected
FreshService Incoming emailNeed to monitor FreshService outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest FreshService outages
Issues with Custom mail servers using O365 - 7 days ago
Performance Degradation due to third party service - 14 days ago
Performance Degradation due to third party service - 23 days ago
Email Ticket Creation Delays - 24 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
