Outage in FreshService
Performance Degradation due to third party service
Resolved Minor
December 19, 2025 - Started 9 days ago
- Lasted about 2 hours
Incident Report
We are currently experiencing an issue with a third-party service provider that is impacting our product functionality. We will provide more updates shortly.
Components affected
FreshService Dashboard FreshService Tickets FreshService Changes FreshService Problems FreshService Releases FreshService Assets FreshService Solutions FreshService Project Management FreshService Alert Management FreshService Automation FreshService Marketplace FreshService Self-service portal FreshService Agent Portal FreshService Billing FreshService Incoming email FreshService Outgoing email FreshService Mobile Notifications FreshService In-App Notifications FreshService Reporting FreshService Authentication FreshService API FreshService Search FreshService Mobile App FreshService Custom Objects FreshService workflow FreshService Sandbox FreshService Ticket - Service Request FreshService Dashboard FreshService Tickets FreshService Changes FreshService Problems FreshService Releases FreshService Assets FreshService Solutions FreshService Project Management FreshService Alert Management FreshService Automation FreshService Marketplace FreshService Self-service portal FreshService Agent Portal FreshService Billing FreshService Incoming email FreshService Outgoing email FreshService Mobile Notifications FreshService In-App Notifications FreshService Reporting FreshService Authentication FreshService API FreshService Search FreshService Mobile App FreshService Custom Objects FreshService Workflow FreshService Sandbox FreshService Ticket - Service Request FreshService Dashboard FreshService Tickets FreshService Changes FreshService Problems FreshService Releases FreshService Assets FreshService Solutions FreshService Project Management FreshService Alert Management FreshService Automation FreshService Marketplace FreshService Self-service portal FreshService Agent Portal FreshService Billing FreshService Incoming email FreshService Outgoing email FreshService Mobile Notifications FreshService In-App Notifications FreshService Reporting FreshService Authentication FreshService API FreshService Search FreshService Mobile App FreshService Custom Objects FreshService Workflow FreshService Sandbox FreshService Ticket - Service Request FreshService Dashboard FreshService Tickets FreshService Changes FreshService Problems FreshService Releases FreshService Assets FreshService Solutions FreshService Project Management FreshService Alert Management FreshService Automation FreshService Marketplace FreshService Self-service portal FreshService Agent Portal FreshService Billing FreshService Incoming email FreshService Outgoing email FreshService Mobile Notifications FreshService In-App Notifications FreshService Reporting FreshService Authentication FreshService API FreshService Search FreshService Mobile App FreshService Custom Objects FreshService Workflow FreshService Sandbox FreshService Ticket - Service RequestNeed to monitor FreshService outages?
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