Is FreshService Self-service portal Down? Current Status & Real-time Updates

Check if FreshService Self-service portal is down, recent outages, user-reported issues, and outages map.

FreshService Self-service portal status - Is it down right now?

FreshService Self-service portal is working normally

Last checked from FreshService's status page

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FreshService Self-service portal not working today?

FreshService Self-service portal outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent FreshService Self-service portal Outages and Downtime History

IsDown has tracked 5 incidents for FreshService Self-service portal since started monitoring FreshService status in February 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Nov 26 2024

    9 months ago · lasted about 2 hours

    Our engineering team is currently investigating an issue where some customers may be experiencing difficulties accessing the support portal. This issue impacts only a specific set of customers who are using Support Portal V2 without the No-Code Po...

  • Sep 09 2024

    11 months ago · lasted about 2 hours

    A subset of customers is experiencing issues when attempting to access the Freshservice portal through specific Internet Service Providers (ISPs). These affected users are unable to load the portal, encountering error messages such as "Hmm... can'...

  • Aug 08 2023

    We observed Internet service provider carrying traffic from India to US is facing connectivity issue , which could result in latency of Freshservice from specific networks . Our cloud service provider is working with ISP to reroute the traffic on ...

  • Feb 2023 ...
    IsDown started monitoring FreshService status

    We've tracked and collected 5 incidents for FreshService Self-service portal since started monitoring FreshService status

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FreshService Self-service portal problems reported by users

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Frequently Asked Questions

Is FreshService Self-service portal down today?

FreshService Self-service portal isn't down. You can check FreshService Self-service portal status and incident details on the top of the page. IsDown continuously monitors FreshService Self-service portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current FreshService Self-service portal status?

FreshService Self-service portal is currently operational. You can check FreshService Self-service portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a FreshService Self-service portal outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is FreshService Self-service portal down today or just slow?

Currently there's no report of FreshService Self-service portal being slow. Check on the top of the page if there are any reported problems by other users.

How are FreshService Self-service portal outages detected?

IsDown monitors the FreshService Self-service portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is FreshService Self-service portal having an outage right now?

FreshService Self-service portal last outage was on November 26, 2024 with the title "Support Portal Accessibility Issues"

FreshService down for everyone or just me?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about FreshService status changes?

IsDown offers an easy way to monitor FreshService with maximum flexibility

Major Outages Notifications

IsDown monitors Self-service portal for major outages. A major outage is when Self-service portal experiences a critical issue that severely affects one or more services/regions. When FreshService marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors FreshService status page for minor outages. A minor outage is when Self-service portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in FreshService status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors FreshService and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

FreshService and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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