Is FreshService Self-service portal Down? Check current status

Check if FreshService Self-service portal is down, official outages, user-reported issues, and outages map.

Current FreshService Self-service portal status

FreshService Self-service portal is working normally

Updated from FreshService official status page

FreshService Self-service portal not working for you?

FreshService Self-service portal service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more FreshService status data.

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FreshService Self-service portal recent outages and downtime history

IsDown has tracked 5 incidents for FreshService Self-service portal since started monitoring FreshService status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Nov 26, 2024
06:20 AM EST
Minor
Our engineering team is currently investigating an issue where some customers may be experiencing...
about 2 hours
Apr 08, 2024
03:52 AM EDT
Minor
Customers would experience an issue with logging into Freshservice, our engineering team is looki...
4 minutes
May 03, 2023
01:17 PM EDT
Minor
We are experiencing issues with our internal service due to which customers will face issues whil...
about 1 hour
Mar 23, 2023
11:00 AM EDT
Minor
We’re experiencing issues with accessing certain modules from the Freshworks Organisation URL. Ou...
6 minutes
Mar 10, 2023
12:33 PM EST
Minor
We are facing some intermittent issues with our application servers. Customers might face degrade...
6 minutes
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FreshService Self-service portal reported issues and comments

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Self-service portal for enabling users to access IT support services, manage service requests, and browse knowledge bases independently.

Monitoring FreshService since February 2023

Self-service portal is part of FreshService. Check the FreshService's status.

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0 incidents in 2025

Frequently Asked Questions

Is FreshService Self-service portal down today?

FreshService Self-service portal isn't down. You can check FreshService Self-service portal status and incident details on the top of the page. IsDown continuously monitors FreshService Self-service portal official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current FreshService Self-service portal status?

FreshService Self-service portal is currently operational. You can check FreshService Self-service portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a FreshService Self-service portal outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is FreshService Self-service portal down today or just slow?

Currently there's no report of FreshService Self-service portal being slow. Check on the top of the page if there are any reported problems by other users.

How are FreshService Self-service portal outages detected?

IsDown monitors the FreshService Self-service portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is FreshService Self-service portal having an outage right now?

FreshService Self-service portal last outage was on November 26, 2024 with the title "Support Portal Accessibility Issues"

How IsDown compares to DownDetector when monitoring FreshService?

IsDown and DownDetector help users determine if FreshService is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about FreshService's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor FreshService Self-service portal?

Compared to FreshService's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only FreshService Self-service portal's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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