OpenAI
Last 30 Days
Incidents in the last 30 days
ChatGPT Dictation Elevated Error Rate
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
High error rate for completionsapi-gpt-5-nano
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO.
We are investigating elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO. Affected users may see an authentication error during signup including registration_disallowed, after completing their organization’s SSO flow.
Account creation and login are unstable across all surfaces
We have identified that users are experiencing issues with account creation and login for the impacted services. We are working on implementing a mitigation.
Responses API and Sora Increased Error Rates
We are investigating the issue for the listed services.
Unable to download or preview project files
We are investigating the issue for the listed services.
Elevated error rates on Realtime API SIP endpoints
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Increased errors creating new sync apps and sync delays with existing apps
We are investigating the issue for the listed services.
Some customer may encounter errors creating, updating projects, and uploading files
We are investigating the issue for the listed services.
Pinned chats are not loading on web browsers for ChatGPT
We are investigating the issue for the listed services.
Sora video generation failing
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
High Error rates with ChatGPT 5.4 Pro
We are investigating the issue for the listed services.
Excel Plugin is inaccessible for some users
We are investigating the issue for the listed services.
Elevated errors for sign-in and account creation
We have identified that users are experiencing elevated errors for sign-ins and account creations. We are working on implementing a mitigation.
Elevated Errors Affecting ChatGPT Free and Guest Plan Users
We have identified that users are experiencing elevated errors on the ChatGPT free and guest plans. We are currently implementing a mitigation.
Responses API errors when using background mode
Starting around 11:50am PT, customers may be experiencing errors when calling the Responses API with background:true. We are currently investigating the issue.
Conversation Errors for Logged out Users
We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.
Some users seeing "No Accessible Workspaces" when attempting to login via SSO
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
Elevated login errors
We are investigating elevated login errors.
Elevated conversation errors for ChatGPT
We have identified that some users are experiencing elevated errors for ChatGPT conversations We are working on implementing a mitigation.
Elevated error rates for Deep Research in Enterprise Workspaces
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
Increased errors with ChatGPT file downloads
We have identified that users are experiencing issues with downloading files from ChatGPT
Increased errors on ChatGPT File Uploads
We are investigating the issue for the listed services.
Degraded performance with the Support chat
We are observing degraded performance with support chat functionality and we are investigating the issue. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
Deep Research requests are erroring for LATAM users
We are investigating the issue for the listed services.
Elevated conversation errors for Enterprise and Edu users
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Codex unresponsive
We are investigating the issue for the listed services.
Login Issues
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
Errors with Compliance API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Issues with Increased Codex Usage Rate
We have identified an issue causing Codex usage to be consumed faster than expected, which may cause some users to hit rate limits sooner than intended. We are working on implementing a mitigation.