Zscaler

We are investigating an issue with the administration UI on our zscaler.net Cloud. As a precautionary measure, the Admin UI will be temporarily set to Read Only Mode while we implement mitigation steps.We will provide further updates as soon as they are available. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.

Zscaler has detected an issue with the Zscaler Client Connector Portal and device registration failure on its zscaler.net Cloud. Customers may experience intermittent device registration failures.  The issue is now mitgiated and the teams are monitoring to confirm stability. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler has detected an issue with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

 Zscaler is investigating degraded performance affecting some users connecting through Dallas, Miami, or Atlanta via Zscaler Internet Access (ZIA) or Zscaler Private Access (ZPA). Some ZPA users have reported slower access to private applications.If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and updates will be posted there as they become available.Latest Update - Wed, 04 Nov 2026 23:50:18 UTCZscaler continues to investigate degraded performance affecting users of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) who connect through Dallas, Miami, or Atlanta. Packet loss on network paths serving Dallas and Miami briefly decreased before increasing again. We continue to monitor the affected paths and investigate whether an upstream carrier or routing issue is contributing to the degradation. Guidance for affected customers ZIA: If your deployment has an alternate Zscaler data center configured, you can fail over to that data center. ZPA: Contact Zscaler Support for assistance with failing over to your secondary data center. We will share further updates as the investigation progresses.Update - Wed, 04 Nov 2026 23:24:10 UTCZscaler has observed packet loss on network paths serving Dallas, Miami, and Atlanta. We are investigating whether an upstream carrier or routing issue is contributing to the degraded performance and continue to assess the impact on Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). If you are experiencing degraded performance with ZIA, fail over to an alternate Zscaler data center if one is configured. If you are experiencing degraded performance with ZPA, contact Zscaler Support for assistance with failing over to your secondary data center.Update - Wed, 04 Nov 2026 23:50:18 UTCZscaler continues to investigate degraded performance affecting users of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) who connect through Dallas, Miami, or Atlanta. Packet loss on network paths serving Dallas and Miami briefly decreased before increasing again. We continue to monitor the affected paths and investigate whether an upstream carrier or routing issue is contributing to the degradation. Guidance for affected customers ZIA: If your deployment has an alternate Zscaler data center configured, you can fail over to that data center. ZPA: Contact Zscaler Support for assistance with failing over to your secondary data center. We will share further updates as the investigation progresses.

Zscaler has detected an issue with our Chennai II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Mon, 02 Nov 2026 06:07:48 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.

Zscaler has detected an issue with our Mexico City I, Mexico City II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Thu, 29 Oct 2026 01:04:30 UTCAn issue with a third-party network provider has been identified, and Zscaler teams are actively working to address and mitigate the problem.

Zscaler has detected an issue with its Experience Center on zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com, zdxcloud.net Cloud. We will continue to provide updates here as the investigation progresses. Status changes and additional details will be posted there as they become available.Update - Tue, 20 Oct 2026 11:29:31 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.

Zscaler has detected an issue with Audit Logs visibility on its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Clouds. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler is investigating login issues with the Zscaler Admin Console on the zscaler.net, zscloud.net, zscalertwo.net, zsalerthree.net, and zslogin.net Clouds.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Sat, 17 Oct 2026 06:49:23 UTCZscaler is actively working on resolving the issue and further updates will be shared as investigation progresses.