3rd Party Services

All services are operational

Shopify Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
00:35 UTC
Some merchants encountering error messages while interacting with Sidekick or accessing the help centre
12:03 UTC
Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
16:01 UTC
Multiple Shopify tools and systems are down
19:48 UTC
Some merchants and customers experiencing issues accessing the storefront
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Algolia Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

AWS Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Chargebee Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Contentful Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
17:48 UTC
Intermitent CMA errors
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Github Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
14:37 UTC
Incident with API Requests
March 12, 2026
04:46 UTC
Actions failures to download (401 Unauthorized)
March 13, 2026
15:12 UTC
Degraded performance for various services
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Klaviyo Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Vercel Services

March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
March 30, 2026
No incidents reported
March 31, 2026
No incidents reported
April 01, 2026
No incidents reported
April 02, 2026
No incidents reported
April 03, 2026
No incidents reported
April 04, 2026
No incidents reported
April 05, 2026
No incidents reported

Past Incidents Mar 09 - Mar 15, 2026

March 15, 2026

No incidents reported

March 14, 2026

No incidents reported

March 13, 2026

Degraded performance for various services

Github Services · Resolved 23 days ago ·

March 12, 2026

Some merchants and customers experiencing issues accessing the storefront

Shopify Services · Resolved 24 days ago ·

Intermitent CMA errors

Contentful Services · Resolved 24 days ago ·

Multiple Shopify tools and systems are down

Shopify Services · Resolved 24 days ago ·

Actions failures to download (401 Unauthorized)

Github Services · Resolved 25 days ago ·

March 11, 2026

Incident with API Requests

Github Services · Resolved 25 days ago ·

March 10, 2026

No incidents reported

March 09, 2026

Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts

Shopify Services · Resolved 27 days ago ·

Some merchants encountering error messages while interacting with Sidekick or accessing the help centre

Shopify Services · Resolved 28 days ago ·