Some services are experiencing issues
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Italy
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Broadband Services - ICUK
Outage with ICUK
ICUK is experiencing issues.
Broadband Services - ICUK
MINOR
Telecoms - Inbound SMS and WhatsApp
MINOR
Cloud Drive Mapper
Direct Debit Payment Service
Domain Registrations - non UK
Esign Platform - PandaDocs
Helpdesk
Hosted PBX (NTA)
Hosted PBX - Xelion
Managed DNS - ScoutDNS
Mesh
Microsoft 365
Microsoft Azure
Network Device Cloud Management - Ubiquiti
Network Device Cloud Management - Watchguard (Inc Authpoint)
Outbound Email Relay (Postmark)
Outbound Email Relay (SMTP2GO)
Puzzle Internal PBX
Puzzle Technology - Website Hosting
Remote Management Tools
Shared Web Hosting - 20i
Telecoms - SIP Trunks - Fuse2
Telecoms - SIP Trunks - Gamma
Past Incidents ‹ Apr 11 - Apr 17, 2026 ›
April 17, 2026
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany
Apr 17, 12:24PM UTC
Network Device Cloud Management - Watchguard (Inc Authpoint)
2026-04-17 - EMEA - Visibility Reporting Delays
Apr 17, 10:08AM UTC
Helpdesk
Application slowness issues for customers on EU7 Database Resources
Apr 17, 08:20AM UTC
April 16, 2026
Shared Web Hosting - 20i
Outage with 20i
Apr 16, 09:55PM UTC
Telecoms - Inbound SMS and WhatsApp
Issues Viewing Messaging Insights
Apr 16, 06:26PM UTC
Remote Management Tools
Service Issue - Performance Degraded
Apr 16, 02:17PM UTC
Remote Management Tools
Public API endpoint issue: devices-detailed
Apr 16, 12:35PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy
Apr 16, 10:33AM UTC
April 15, 2026
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays from Twilio Pre-Registered Sender ID to T-Mobile Czech Republic
Apr 16, 01:30AM UTC
Microsoft 365
Users may have been unable to access Microsoft 365 web-based services correctly when using Google...
Apr 15, 07:00PM UTC
Outbound Email Relay (SMTP2GO)
Inbound Server Issue
Apr 15, 04:26PM UTC
Network Device Cloud Management - Watchguard (Inc Authpoint)
2026-04-15 - EMEA - Visibility Reporting Delays
Apr 15, 01:45PM UTC
Broadband Services - ICUK
Outage with ICUK
Apr 15, 08:50AM UTC
Cloud Drive Mapper
Legacy (CDM v2) license validation issue
Apr 15, 08:01AM UTC
April 14, 2026
Shared Web Hosting - 20i
Outage with 20i
Apr 14, 08:36PM UTC
Telecoms - Inbound SMS and WhatsApp
On Call Engineers Are Investigating an Issue with WhatsApp Sender Registration in Meta Embedded S...
Apr 14, 06:14PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia
Apr 14, 02:49PM UTC
April 13, 2026
No incidents reported
April 12, 2026
No incidents reported
April 11, 2026
No incidents reported
Maintenance Feed
May 19, 2026
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - Beeline
from 21:00 UTC until 01:00 UTC
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - Beeline
from 17:00 UTC until 20:00 UTC
May 21, 2026
Telecoms - Inbound SMS and WhatsApp
Germany SMS Carrier Partner Maintenance
from 22:00 UTC until 02:00 UTC
June 05, 2026
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - Volna mobile, Win Mobile and Personnal Communicational
from 19:00 UTC until 00:00 UTC
May 18, 2026
Telecoms - Inbound SMS and WhatsApp
France SMS Carrier Maintenance - Bouygues Telecom
from 23:00 UTC until 06:00 UTC
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - MTT
from 21:00 UTC until 00:00 UTC
May 20, 2026
Telecoms - Inbound SMS and WhatsApp
France SMS Carrier Partner Maintenance
from 21:30 UTC until 23:00 UTC
Telecoms - Inbound SMS and WhatsApp
Italy SMS Carrier Maintenance - Vodafone
from 21:00 UTC until 00:00 UTC
May 16, 2026
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - Tele2
from 21:00 UTC until 04:00 UTC
May 26, 2026
Telecoms - Inbound SMS and WhatsApp
Italy SMS Carrier Maintenance - Vodafone
from 21:00 UTC until 00:00 UTC