8x8

8x8

MINOR

Last 30 Days

9 incidents

Ongoing Incidents

SMS Multi-factor Authentication not being received in APAC

Started about 6 hours ago

8x8 has received reports that SMS Multi-factor Authentication (MFA) is not being received in APAC. Other MFA methods, such as email and the authenticator app, are working. We are currently investigating the issue and will provide further updates when we have them.

Incidents started in the last 30 days

SMS Multi-factor Authentication not being received in APAC
Started about 6 hours ago
Active
8x8 Apps and Resources access issues
Started about 19 hours ago
Resolved in about 4 hours
8x8 is investigating perormance issues with ON1 contact center
Started 1 day ago
Resolved in about 5 hours
8x8 audio issues - one way audio
Started 4 days ago
Resolved in about 2 hours
8x8 Contact Center - Directory tab not loading
Started 10 days ago
Resolved in about 2 hours
Issues with Contact Center Analytics Data (US/EMEA)
Started 14 days ago
Resolved in about 2 hours
Call quality issues
Started 16 days ago
Resolved in about 3 hours
Inbound SMS messages to 8x8 Numbers not being received
Started 21 days ago
Resolved in about 5 hours
Contact Center outbound email delivery issues
Started 29 days ago
Resolved in 43 minutes