8x8

8x8

OPERATIONAL

Last 30 Days

5 incidents

Incidents in the last 30 days

MS Teams sync issues minor

8x8 Is currently investigating reports of issues when syncing 8x8 Users with Microsoft Teams integration with an error stating " An error occurred while attempting to start the sync". We are working on resolving the issue and updates will be provided as they become available. 

8x8
Started 7 days ago Resolved in 37 minutes 3rd-Party Service

LH1 platform performance issues minor

8x8 is investigating potential performance issues with Contact Center cluster EU21 in the EMEA region. We are currently mitigating the issue and will provide updates as they become available. 

8x8
Started 13 days ago Resolved in 30 minutes 3rd-Party Service

8x8 Work Desktop endpoints calling issues minor

8x8 Is currently investigating an issue where inbound and outbound calls through Work Desktop endpoints are failing. We are working on resolving the issue and updates will be provided as they become available. 

8x8
Started 23 days ago Resolved in about 1 hour 3rd-Party Service

8x8 Work Analytics Portal Loading Issue minor

8x8 is currently investigating reports of 8x8 Work Analytics Portal Loading Issue in the US region. We are working on resolving the issue, and updates will be provided as they become available.

8x8
Started 28 days ago Resolved in about 1 hour 3rd-Party Service

Agent Workspace login issues - US minor

We are currently investigating an incident on CC NA18B platform where users are experiencing login failures in Agent Workspace. We are working on resolving the issue and updates will be provided as they become available. 

8x8
Started 29 days ago Resolved in about 1 hour 3rd-Party Service