Is 8x8 Down? Check current status

Check if 8x8 is down, official outages, user-reported issues, and outages map.

Current 8x8 status

8x8 is working normally

Updated from 8x8 official status page

8x8 not working for you?

8x8 service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
8x8 Outage Map

View 8x8 Reports Map

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8x8 recent outages and downtime history

IsDown has tracked 349 incidents since started monitoring 8x8 status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official 8x8 outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 11, 2025
09:15 AM EDT
Minor
MS Teams sync issues
8x8 Is currently investigating reports of issues when syncing 8x8 Users with Microsoft Teams inte...
37 minutes
Sep 05, 2025
05:15 PM EDT
Minor
LH1 platform performance issues
8x8 is investigating potential performance issues with Contact Center cluster EU21 in the EMEA re...
30 minutes
Aug 26, 2025
09:20 AM EDT
Minor
8x8 Work Desktop endpoints calling issues
8x8 Is currently investigating an issue where inbound and outbound calls through Work Desktop end...
about 1 hour
Aug 21, 2025
03:24 PM EDT
Minor
8x8 Work Analytics Portal Loading Issue
8x8 is currently investigating reports of 8x8 Work Analytics Portal Loading Issue in the US regio...
about 1 hour
Aug 21, 2025
03:53 AM EDT
Minor
Agent Workspace login issues - US
We are currently investigating an incident on CC NA18B platform where users are experiencing logi...
about 1 hour
Aug 08, 2025
12:52 AM EDT
Minor
Inbound Calling Issues - Australia
8x8 has received reports that inbound calling from certain numbers has no audio. We are currently...
about 1 hour
Aug 06, 2025
10:17 AM EDT
Minor
Inbound calling issues - Canada
8x8 Is currently investigating reports of inbound calling issues in the Canada region. We are wor...
about 3 hours
Aug 05, 2025
09:48 PM EDT
Minor
Agent Workspace User Interface Issue in AU
8x8 has received reports from the AU region for the Agent Workspace user interface, where the cal...
about 1 hour
Aug 04, 2025
01:35 PM EDT
Minor
8x8 EU10 Customers unable to change agent profile settings
8x8 is currently mitigating an issue impacting a subset of customers on the EU10 contact center p...
about 3 hours
Aug 04, 2025
03:51 AM EDT
Minor
Email channels unable to connect to mail servers
8x8 is investigating reports of email channels unable to connect to the mail server. We will prov...
about 2 hours
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Looking to track 8x8 outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about 8x8 status

See what users are saying about 8x8 issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • 8x8 Contact Center Agent Workspace is down, will not load.

    Contact Center

  • juliet@mottleylawfirm.com - I cannot log on to 8 X 8 to turn off our "forwarding calls". We are missing calls because they keep getting forwarded to our answering service. 804-930-1022.

  • Beth - Won’t load and can’t send text to clients..

  • Miguel - app & desktop seem frozen/nothing loading. no calls in or out for the last 20min.

  • SteveO - unable to login to CC Agent or Work. If already logged in, Softphone is OK. Lines ringing into Auto Attendants and CC channels OK..

  • Scott - Agents cannot log in to accept calls.

    Americas

  • Patty - We cannot log into call center agent.

  • s. - Phone service has been down around 90 minutes.

  • Chris - Fax is not working. It says no internet connection. However, my internet is all working .

    Fax

  • ahmed - I have problems in receving call backs .

  • jacob - unable to send or receive texts.

    SMS

  • CJ - Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in..

  • Roxana - Ring group number is not calling and closing the call after 6 seconds.

8x8 components or services current status

Component Status Details
Americas status OK View details
APAC status OK View details
EMEA status OK View details
Fuze status OK View details

Users who monitor 8x8 status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with 8x8. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft Azure

Microsoft Azure

OK
Microsoft 365

Microsoft 365

OK
AWS

AWS

OK
Salesforce

Salesforce

MINOR
Zoom

Zoom

MAINTENANCE
Microsoft Office 365

Microsoft Office 365

OK
Slack

Slack

OK
Heroku

Heroku

OK
1Password

1Password

OK
Stripe

Stripe

OK
Datadog US1

Datadog US1

OK
GitHub

GitHub

OK
Google Workspace

Google Workspace

MINOR
Zscaler

Zscaler

OK
Citrix

Citrix

OK
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Unified communications platform offering SIP trunking, work calling, fax, SMS, video meetings, single sign-on, analytics, and service portals for streamlined business communication.

Monitoring 8x8 since January 2023

Tracking 140 8x8 services and regions

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88 incidents in 2025

How to monitor the status of 8x8 and all your dependencies?

IsDown is a status page aggregator that monitors if 8x8 and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when 8x8, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors 8x8?

IsDown monitors 8x8 health in almost real-time

Every few minutes we go to the status page of 8x8 (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of 8x8's 140 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in 8x8, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from 8x8 and other services.

What you get when monitoring 8x8 with IsDown

Track 8x8 incidents and downtimes by severity

IsDown checks 8x8 official status page for major/minor outages or downtimes. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. A minor incident is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a 8x8 outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with 8x8

8x8 and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of 8x8 outages and downtimes

IsDown collects all information from the outages published in 8x8 status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the 8x8 outages that impact your business

IsDown monitors 8x8 and all their 140 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor 8x8 but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor 8x8 and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with 8x8 or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from 8x8 and other services.

Start Monitoring for Free

Send outage information from 8x8 and other services to your tools

IsDown integrates with 20+ tools. Connect the status of 8x8 and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share 8x8 status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is 8x8 down?'

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8x8 Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect 8x8 outages, IsDown monitors 8x8's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official 8x8 status page monitoring with real-time incident details.
Monitor 4,522+ services including 8x8 in a single dashboard.
Instant 8x8 outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of 8x8 official status and user-reported issues.
Maintenance feed for 8x8
Granular alerts filtering by 8x8 components and regions.
Start Monitoring 8x8 with IsDown

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Frequently Asked Questions

Is 8x8 down today?

8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 status?

8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 down today or just slow?

Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 outages detected?

IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is 8x8 having an outage right now?

8x8 last outage was on September 11, 2025 with the title "MS Teams sync issues"

How to check if 8x8 is down?

Why use IsDown to monitor 8x8 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring 8x8?

IsDown and DownDetector help users determine if 8x8 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 8x8's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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