Check if 8x8 is down, recent outages, user-reported issues, and outages map.
8x8 is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including 8x8.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more 8x8 status data.
IsDown has tracked 349 incidents since started monitoring 8x8 status in January 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 11, 2025
09:15 AM EDT
|
Minor | MS Teams sync issues | 37 minutes |
|
Sep 05, 2025
05:15 PM EDT
|
Minor | LH1 platform performance issues | 30 minutes |
|
Aug 26, 2025
09:20 AM EDT
|
Minor | 8x8 Work Desktop endpoints calling issues | about 1 hour |
|
Aug 21, 2025
03:24 PM EDT
|
Minor | 8x8 Work Analytics Portal Loading Issue | about 1 hour |
|
Aug 21, 2025
03:53 AM EDT
|
Minor | Agent Workspace login issues - US | about 1 hour |
|
Aug 08, 2025
12:52 AM EDT
|
Minor | Inbound Calling Issues - Australia | about 1 hour |
|
Aug 06, 2025
10:17 AM EDT
|
Minor | Inbound calling issues - Canada | about 3 hours |
|
Aug 05, 2025
09:48 PM EDT
|
Minor | Agent Workspace User Interface Issue in AU | about 1 hour |
|
Aug 04, 2025
01:35 PM EDT
|
Minor | 8x8 EU10 Customers unable to change agent profile settings | about 3 hours |
|
Aug 04, 2025
03:51 AM EDT
|
Minor | Email channels unable to connect to mail servers | about 2 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
I cannot log on to 8 X 8 to turn off our "forwarding calls". We are missing calls because they keep getting forwarded to our answering service. 804-930-1022
Won’t load and can’t send text to clients.
app & desktop seem frozen/nothing loading. no calls in or out for the last 20min
unable to login to CC Agent or Work. If already logged in, Softphone is OK. Lines ringing into Auto Attendants and CC channels OK.
Agents cannot log in to accept calls
We cannot log into call center agent
Phone service has been down around 90 minutes
Fax is not working. It says no internet connection. However, my internet is all working
I have problems in receving call backs
unable to send or receive texts
Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in.
Ring group number is not calling and closing the call after 6 seconds
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Quickly access the status of 8x8 and 4484+ services
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Unified communications platform offering SIP trunking, work calling, fax, SMS, video meetings, single sign-on, analytics, and service portals for streamlined business communication.
Monitoring 8x8 since January 2023
Tracking 140 8x8 services and regions
88 incidents in 2025
Number of Incidents
2 issues
Last incident
24 days ago
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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
8x8 last outage was on September 11, 2025 with the title "MS Teams sync issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if 8x8 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 8x8's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor 8x8 with maximum flexibility
IsDown monitors 8x8 for major outages. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors 8x8 status page for minor outages. A minor outage is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors 8x8 and all their 140 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
8x8 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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