Is 8x8 Down? Check the current 8x8 status

8x8 is operational

Updated

8x8 not working for you?

Current 8x8 official ongoing incidents

No incidents reported in 8x8's status page

IsDown pulls data from 8x8's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

8x8 issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about 8x8 problems

  • C

    Chris

    4 months ago

    Fax Fax is not working. It says no internet connection. However, my internet is all working

  • A

    ahmed

    6 months ago

    I have problems in receving call backs

  • J

    jacob

    9 months ago

    SMS unable to send or receive texts

  • C

    CJ

    11 months ago

    Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in.

  • R

    Roxana

    over 1 year ago

    Ring group number is not calling and closing the call after 6 seconds

8x8 outage history

IsDown has tracked 293 incidents since started monitoring 8x8 status in January 2023.

  • Mar 28 2025

    4 days ago · lasted 20 minutes

    8x8 has begun to investigate delays with emails being sent where voice to text transcription feature is enabled for 8x8 Work Voicemails. Voicemails are still being recorded and can be access directly from your extension or via 8x8 Mobile and Deskt... More details

  • Mar 28 2025

    4 days ago · lasted about 5 hours

    8x8 has received reports of intermittent issues dialling New Zealand numbers. We are currently investigating and will provide updates as soon as we have them. More details

  • Mar 27 2025

    8x8 is investigating reports of 8x8 Work Voicemail Box's not sending the email notifications and attachments. Voicemails are being recorded and can be accessed directly from an 8x8 endpoint or in it's 8x8 Mobile and Desktop applications. To reach ... More details

  • Jan 2023 ...
    IsDown started monitoring 8x8 status

    We've tracked and collected 293 incidents since started monitoring 8x8 status

Sign up and check all outage history

Having problems with 8x8? What can you do?

  1. First, stay calm.

    • We know it's stressful when 8x8 is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did 8x8 already acknowledge the issue? And published a status update? (You can find it in the top of the page or in 8x8 status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If 8x8 is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 140 8x8 services and regions

32 incidents in 2025

8x8 outages in the last 30 days

Number of Incidents

16 issues

Last incident

4 days ago

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Stay informed about 8x8 status changes

IsDown offers an easy way to monitor 8x8 with maximum flexibility

Major Outages Notifications

IsDown monitors 8x8 for major outages. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 8x8 status page for minor outages. A minor outage is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is 8x8 down today?

8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 status?

8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 slow today?

Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 outages detected?

IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last 8x8 outage?

8x8 last outage was on March 28, 2025 with the title "EMEA region - Voicemail transcription emails delay"

8x8 not working for you? How do I know if 8x8 is down?

How can I check 8x8 status and outages?

Why use IsDown to monitor 8x8 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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