Is 8x8 Down?

Live 8x8 status. See if 8x8 is down, view recent outages, and get real-time alerts when problems start.

What is 8x8 current status?

8x8 is operational

IsDown pulls data from 8x8's status page every few minutes and collects user-reported issues.

Get real-time alerts the moment 8x8 or any critical vendor goes down, so your team can act before customers feel it.
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8x8 not working for you?

8x8 issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

8x8 outage history

IsDown has tracked 338 incidents since started monitoring 8x8 status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 01 2025

    2 days ago · lasted 41 minutes

    8x8 has identified an issue affecting Contact Center tenants in Canada. We have taken appropriate mitigation steps and are currently monitoring the situation. If you continue to experience problems, please reach out to 8x8 Support. We apologize fo...

  • Jul 25 2025

    9 days ago · lasted 3 days

    8x8 Is currently investigating new reports of agents being unable to place outbound calls. We are working on resolving the issue and updates will be provided as they become available.

  • Jul 24 2025

    10 days ago · lasted about 9 hours

    8x8 Is currently investigating reports of agents being unable to place outbound calls, line showing as disconnected when attempting to do so. We are working on resolving the issue and updates will be provided as they become available. 

  • Jan 2023 ...
    IsDown started monitoring 8x8 status

    We've tracked and collected 338 incidents since started monitoring 8x8 status

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8x8 comments about outages

  • J

    juliet@mottleylawfirm.com

    I cannot log on to 8 X 8 to turn off our "forwarding calls". We are missing calls because they keep getting forwarded to our answering service. 804-930-1022

  • B

    Beth

    Won’t load and can’t send text to clients.

  • M

    Miguel

    app & desktop seem frozen/nothing loading. no calls in or out for the last 20min

  • S

    SteveO

    unable to login to CC Agent or Work. If already logged in, Softphone is OK. Lines ringing into Auto Attendants and CC channels OK.

  • S

    Scott

    Americas

    Agents cannot log in to accept calls

  • P

    Patty

    We cannot log into call center agent

  • S

    s.

    Phone service has been down around 90 minutes

  • C

    Chris

    Fax

    Fax is not working. It says no internet connection. However, my internet is all working

  • A

    ahmed

    I have problems in receving call backs

  • J

    jacob

    SMS

    unable to send or receive texts

  • C

    CJ

    Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in.

  • R

    Roxana

    Ring group number is not calling and closing the call after 6 seconds

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Frequently Asked Questions

Is 8x8 down today?

8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 status?

8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 slow today?

Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 outages detected?

IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last 8x8 outage?

8x8 last outage was on August 01, 2025 with the title "8x8 Contact Center issue in Canada region"

8x8 not working for you? How do I know if 8x8 is down?

How can I check 8x8 status and outages?

Why use IsDown to monitor 8x8 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about 8x8 status changes?

IsDown offers an easy way to monitor 8x8 with maximum flexibility

Major Outages Notifications

IsDown monitors 8x8 for major outages. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 8x8 status page for minor outages. A minor outage is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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