8x8 status updated
8x8 is working normally
This chart shows the number of user-reported issues for 8x8 service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where 8x8 users are reporting performance issues or downtime. The map shows recent outages from around the world.
8x8 Outage MapSee what users are saying about 8x8 issues that impacted them and how they are affected by the outage.
Mackay - we can't log into the queue on the 8x8 work - we have reported to our provider but they can't give an update - and the 8x8 status page is not reporting any problems?? Why not?.
8x8 Contact Center Agent Workspace is down, will not load.
juliet@mottleylawfirm.com - I cannot log on to 8 X 8 to turn off our "forwarding calls". We are missing calls because they keep getting forwarded to our answering service. 804-930-1022.
Beth - Won’t load and can’t send text to clients..
Miguel - app & desktop seem frozen/nothing loading. no calls in or out for the last 20min.
SteveO - unable to login to CC Agent or Work. If already logged in, Softphone is OK. Lines ringing into Auto Attendants and CC channels OK..
Scott - Agents cannot log in to accept calls.
Patty - We cannot log into call center agent.
s. - Phone service has been down around 90 minutes.
Chris - Fax is not working. It says no internet connection. However, my internet is all working .
Check out the latest outages detected by IsDown for 8x8. It will show official outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
8x8 Is currently investigating reports of issues when syncing 8x8 Users with Microsoft Teams inte...
|
Sep 11, 2025 at 01:15 PM UTC
|
37 minutes |
|
8x8 is investigating potential performance issues with Contact Center cluster EU21 in the EMEA re...
|
Sep 05, 2025 at 09:15 PM UTC
|
30 minutes |
|
8x8 Is currently investigating an issue where inbound and outbound calls through Work Desktop end...
|
Aug 26, 2025 at 01:20 PM UTC
|
about 1 hour |
|
8x8 is currently investigating reports of 8x8 Work Analytics Portal Loading Issue in the US regio...
|
Aug 21, 2025 at 07:24 PM UTC
|
about 1 hour |
|
We are currently investigating an incident on CC NA18B platform where users are experiencing logi...
|
Aug 21, 2025 at 07:53 AM UTC
|
about 1 hour |
|
8x8 has received reports that inbound calling from certain numbers has no audio. We are currently...
|
Aug 08, 2025 at 04:52 AM UTC
|
about 1 hour |
|
8x8 Is currently investigating reports of inbound calling issues in the Canada region. We are wor...
|
Aug 06, 2025 at 02:17 PM UTC
|
about 3 hours |
|
8x8 has received reports from the AU region for the Agent Workspace user interface, where the cal...
|
Aug 06, 2025 at 01:48 AM UTC
|
about 1 hour |
|
8x8 is currently mitigating an issue impacting a subset of customers on the EU10 contact center p...
|
Aug 04, 2025 at 05:35 PM UTC
|
about 3 hours |
|
8x8 is investigating reports of email channels unable to connect to the mail server. We will prov...
|
Aug 04, 2025 at 07:51 AM UTC
|
about 2 hours |
Check the current status of the 4 components, services, or regions being monitored for 8x8.
| Component | Status | Details |
|---|---|---|
| Americas status | OK | View details |
| APAC status | OK | View details |
| EMEA status | OK | View details |
| Fuze status | OK | View details |
Compare uptime, outage stats, and incident history between 8x8 and its alternatives.
IsDown has maintained continuous monitoring of 8x8, a VoIP & Communication solution, since January 2023. Our database contains 349 documented incidents from the past 3 years, giving us deep insight into 8x8's reliability patterns and typical resolution times. We parse 8x8's official status page across all 140 components and 4 groups, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When 8x8 experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor 8x8 and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of 8x8 (and 5,420+ other services) for issues. We collect the status and outage information across all 140 8x8 components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from 8x8 and other services, focusing only on those affecting your business.
IsDown checks 8x8 official status page for major/minor outages or downtimes. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. A minor incident is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a 8x8 outage, we send you an alert and update your dashboard and status page.
8x8 and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in 8x8 status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors 8x8 and all their 140 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor 8x8 but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from 8x8 and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of 8x8 and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is 8x8 down?'
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Need similar to Downdetector 8x8 alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect 8x8 outages, IsDown monitors 8x8's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official 8x8 status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including 8x8 in a single dashboard. | ||
| Instant 8x8 outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of 8x8 official status and user-reported issues. | ||
| Maintenance feed for 8x8 | ||
| Granular alerts filtering by 8x8 components and regions. |
14-day free trial • No credit card required
8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
8x8 last outage was on September 11, 2025 with the title "MS Teams sync issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if 8x8 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 8x8's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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