8x8 Status - Is 8x8 Down?

8x8 is operational

Updated

8x8 not working for you?

Current 8x8 official ongoing incidents

No incidents reported in 8x8's status page

IsDown pulls data from 8x8's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

8x8 issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

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Latest user comments about 8x8 problems

  • S

    s.

    21 days ago

    Phone service has been down around 90 minutes

  • C

    Chris

    Fax 4 months ago

    Fax is not working. It says no internet connection. However, my internet is all working

  • A

    ahmed

    7 months ago

    I have problems in receving call backs

  • J

    jacob

    SMS 10 months ago

    unable to send or receive texts

  • C

    CJ

    12 months ago

    Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in.

  • R

    Roxana

    over 1 year ago

    Ring group number is not calling and closing the call after 6 seconds

8x8 outage history

IsDown has tracked 302 incidents since started monitoring 8x8 status in January 2023.

  • Apr 17 2025

    7 days ago · lasted about 2 hours

    8x8 is currently investigating reports with issues with queue routing in the UK region. We are investigating this issue and will provide updates as soon as they are available. More details

  • Apr 16 2025

    8 days ago · lasted about 1 hour

    8x8 is currently investigating reports with issues with some inbound calls to queues in the UK region. We are investigating this issue and will provide updates as soon as they are available. More details

  • Apr 11 2025

    13 days ago · lasted about 4 hours

    8x8 is investigating an issue where our support portal (support-portal.8x8.com) is showing a certificate error. We are working to rectify this as soon as possible. This has no impact on service functionality. If you need to reach 8x8 Support, you ... More details

  • Jan 2023 ...
    IsDown started monitoring 8x8 status

    We've tracked and collected 302 incidents since started monitoring 8x8 status

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Monitoring 140 8x8 services and regions

41 incidents in 2025

8x8 outages in the last 30 days

Number of Incidents

15 issues

Last incident

7 days ago

Companies that monitor 8x8 also follow the status of these services

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Frequently Asked Questions

Is 8x8 down today?

8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 status?

8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 slow today?

Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 outages detected?

IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last 8x8 outage?

8x8 last outage was on April 17, 2025 with the title "Queue assignment issues - UK region"

8x8 not working for you? How do I know if 8x8 is down?

How can I check 8x8 status and outages?

Why use IsDown to monitor 8x8 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about 8x8 status changes?

IsDown offers an easy way to monitor 8x8 with maximum flexibility

Major Outages Notifications

IsDown monitors 8x8 for major outages. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 8x8 status page for minor outages. A minor outage is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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