Check if 8x8 is down, recent outages, user-reported issues, and outages map.
8x8 is working normally
Last checked from 8x8's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 346 incidents since started monitoring 8x8 status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 days ago · lasted about 1 hour
8x8 is currently investigating reports of 8x8 Work Analytics Portal Loading Issue in the US region. We are working on resolving the issue, and updates will be provided as they become available.
3 days ago · lasted about 1 hour
We are currently investigating an incident on CC NA18B platform where users are experiencing login failures in Agent Workspace. We are working on resolving the issue and updates will be provided as they become available.
16 days ago · lasted about 1 hour
8x8 has received reports that inbound calling from certain numbers has no audio. We are currently investigating the issue and will provide further updates once available. If you are experiencing these symptoms, please open a case with 8x8 Support.
We've tracked and collected 346 incidents since started monitoring 8x8 status
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juliet@mottleylawfirm.com
I cannot log on to 8 X 8 to turn off our "forwarding calls". We are missing calls because they keep getting forwarded to our answering service. 804-930-1022
Beth
Won’t load and can’t send text to clients.
Miguel
app & desktop seem frozen/nothing loading. no calls in or out for the last 20min
SteveO
unable to login to CC Agent or Work. If already logged in, Softphone is OK. Lines ringing into Auto Attendants and CC channels OK.
Scott
Agents cannot log in to accept calls
Patty
We cannot log into call center agent
s.
Phone service has been down around 90 minutes
Chris
Fax is not working. It says no internet connection. However, my internet is all working
ahmed
I have problems in receving call backs
jacob
unable to send or receive texts
CJ
Staff can sign into the initial "8x8 Application Panel" but when trying to access the Contact Center to start work, receive an error about SSO failing and cannot log in.
Roxana
Ring group number is not calling and closing the call after 6 seconds
Stay Ahead of 8x8 Outages
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Services commonly monitored together with 8x8
8x8 isn't down. You can check 8x8 status and incident details on the top of the page. IsDown continuously monitors 8x8 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
8x8 is currently operational. You can check 8x8 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 8x8 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 8x8 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
8x8 last outage was on August 21, 2025 with the title "8x8 Work Analytics Portal Loading Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 8x8 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor 8x8 with maximum flexibility
IsDown monitors 8x8 for major outages. A major outage is when 8x8 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors 8x8 status page for minor outages. A minor outage is when 8x8 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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