Is 8x8 Americas Down?

This page shows the live 8x8 Americas status so you can confirm in seconds if 8x8 Americas is down.

8x8 Americas current status

Updated

8x8 Americas is operational

IsDown pulls data from the official status page every few minutes and collects user-reported 8x8 Americas issues.
Refresh the page to see the latest updates.

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8x8 Americas user-reported issues in the last 24 hours

This chart displays the number of user-reported 8x8 Americas problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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8x8 Americas outage history

IsDown has tracked 167 incidents for 8x8 Americas since started monitoring 8x8 downtimes in January 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Feb 25 2025

    2 months ago · lasted about 1 hour

    8x8 has identified an issue causing outbound faxes to not send from 8x8 Work internet fax  application. We are currently investigating resolution and will provide updates as they become available. 

  • Feb 25 2025

    2 months ago · lasted about 8 hours

    We have received reports that users newly created and assigned with MS Teams Licensing are not synchronizing to the MS Teams Admin Portal. We are investigating this issue and will provide updates as soon as we have them. 

  • Feb 20 2025

    3 months ago · lasted about 5 hours

    We have received reports where Microsoft Teams Direct Routing endpoints are failing to register. We are investigating this issue and will provide updates as they become available. If you have access, please use 8x8 Work Desktop/Web/Mobile as a wor...

  • Feb 19 2025

    3 months ago · lasted 39 minutes

    8x8 Is currently investigating an issue with the Admin Console where the phone numbers page is unable to load. We are working on resolving the issue and updates will be provided as they become available.

  • Feb 15 2025

    3 months ago · lasted 29 minutes

    8x8 has identified an issue impacting a subset of inbound Canadian numbers. The impacted Canadian numbers may receive a busy signal or other error message. We are currently working with our underlying carrier to resolve and will provide updates as...

  • Jan 2023 ...
    IsDown started monitoring 8x8 status

    We've tracked and collected 167 incidents for 8x8 Americas since started monitoring 8x8 status

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Latest user comments about 8x8 Americas issues

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8x8 Americas outages in the last 30 days

Number of Incidents

0 issues

Last incident

73 days ago

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Having problems with 8x8 Americas? What can you do?

  1. First, stay calm.

    • We know it's stressful when 8x8 Americas is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the 8x8 Americas outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did 8x8 Americas already acknowledge the issue? And published a status update? (You can find it in the top of the page or in 8x8 Americas status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If 8x8 Americas is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did 8x8 Americas recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about 8x8 status changes?

IsDown offers an easy way to monitor 8x8 with maximum flexibility

Major Outages Notifications

IsDown monitors Americas for major outages. A major outage is when Americas experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 8x8 status page for minor outages. A minor outage is when Americas experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

8x8 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is 8x8 Americas down today?

8x8 Americas isn't down. You can check 8x8 Americas status and incident details on the top of the page. IsDown continuously monitors 8x8 Americas official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 8x8 Americas status?

8x8 Americas is currently operational. You can check 8x8 Americas status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 8x8 Americas outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 8x8 Americas slow today?

Currently there's no report of 8x8 Americas being slow. Check on the top of the page if there are any reported problems by other users.

How are 8x8 Americas outages detected?

IsDown monitors the 8x8 Americas official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last 8x8 Americas outage?

8x8 Americas last outage was on February 25, 2025 with the title "Outbound internet fax not sending"

8x8 not working for you? How do I know if 8x8 is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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