Outage in 8x8

Quality Manager (QM) - Unable to access recordings

Resolved Minor
February 13, 2025 - Started 7 days ago - Lasted 21 minutes
Official incident page

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Outage Details

8x8 is investigating an issue that may be affecting Quality Management by preventing the listing of call recordings. The issue has been resolved, and we are monitoring it. We will post updates as they become available.
Components affected
8x8 Analytics 8x8 Americas
Latest Updates ( sorted recent to last )
INVESTIGATING 7 days ago - at 02/13/2025 11:12PM

8x8 is investigating an issue that may be affecting Quality Management by preventing the listing of call recordings. The issue has been resolved, and we are monitoring it. We will post updates as they become available.

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