Outage in 8x8
Agent Workspace login issues - US
Resolved Minor
August 21, 2025 - Started 3 months ago
- Lasted about 1 hour
Incident Report
We are currently investigating an incident on CC NA18B platform where users are experiencing login failures in Agent Workspace. We are working on resolving the issue and updates will be provided as they become available.
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Latest Updates ( sorted recent to last )
3 months ago - at 08/21/2025 08:55AM
[in progress]
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
3 months ago - at 08/21/2025 08:19AM
Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
3 months ago - at 08/21/2025 07:53AM
We are currently investigating an incident on CC NA18B platform where users are experiencing login failures in Agent Workspace. We are working on resolving the issue and updates will be provided as they become available.
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