Outage in 8x8
MS Teams - synchronization Issue for new users
Resolved Minor
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Outage Details
We have received reports that users newly created and assigned with MS Teams Licensing are not synchronizing to the MS Teams Admin Portal. We are investigating this issue and will provide updates as soon as we have them.
Components affected
8x8 WorkM (VOM) 8x8 Deskphones 8x8 WorkD (VOD) 8x8 Endpoints 8x8 Deskphones 8x8 Deskphones 8x8 WorkM (VOM) 8x8 WorkD (VOD) 8x8 WorkD (VOD) 8x8 EMEA 8x8 Americas 8x8 Work Calling 8x8 Work Calling 8x8 Endpoints 8x8 Endpoints 8x8 WorkM (VOM) 8x8 Work Calling 8x8 APACLatest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 02/25/2025 11:09AM
We have received reports that users newly created and assigned with MS Teams Licensing are not synchronizing to the MS Teams Admin Portal. We are investigating this issue and will provide updates as soon as we have them.
INVESTIGATING
2 months ago - at 02/25/2025 11:35AM
Our engineers are currently working to resolve the issue as a matter of urgency. Please be assured we are doing our very best to minimize disruption time. We will be in touch as soon as we have a further update.
IDENTIFIED
2 months ago - at 02/25/2025 11:44AM
Our engineers have identified the issue and working to resolve it as a matter of urgency. Please be assured we are doing our very best to minimize disruption time.
INFORMATIONAL
2 months ago - at 02/25/2025 12:15PM
Our engineering team are working to resolve the issue, in the meantime, our support team will work with the few affected customer to resolve their issue.
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