Outage in 8x8

Inbound telephony issues with Canada numbers

Resolved Minor
February 15, 2025 - Started 6 days ago - Lasted 29 minutes
Official incident page

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Outage Details

8x8 has identified an issue impacting a subset of inbound Canadian numbers. The impacted Canadian numbers may receive a busy signal or other error message. We are currently working with our underlying carrier to resolve and will provide updates as they become available. 
Components affected
8x8 Inbound 8x8 Work Calling 8x8 Americas 8x8 All Other Services
Latest Updates ( sorted recent to last )
IDENTIFIED 6 days ago - at 02/15/2025 12:56AM

8x8 has identified an issue impacting a subset of inbound Canadian numbers. The impacted Canadian numbers may receive a busy signal or other error message. We are currently working with our underlying carrier to resolve and will provide updates as they become available. 

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