Outage in 8x8

Outbound internet fax not sending

Resolved Minor
February 25, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 has identified an issue causing outbound faxes to not send from 8x8 Work internet fax  application. We are currently investigating resolution and will provide updates as they become available. 
Components affected
8x8 WorkD and WorkM Fax 8x8 Fax 8x8 WorkD and WorkM Fax 8x8 EMEA 8x8 Americas 8x8 Fax 8x8 Fax 8x8 WorkD and WorkM Fax 8x8 APAC
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 02/25/2025 03:58PM

8x8 has identified an issue causing outbound faxes to not send from 8x8 Work internet fax  application. We are currently investigating resolution and will provide updates as they become available. 

INFORMATIONAL 3 months ago - at 02/25/2025 04:27PM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

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