Outage in 8x8
Agent Workspace User Interface Issue in AU
Resolved Minor
August 05, 2025 - Started 3 months ago
- Lasted about 1 hour
Incident Report
8x8 has received reports from the AU region for the Agent Workspace user interface, where the call control pane takes over the entire screen, and the CRM/Directory pane is missing. We are currently investigating and will provide updates as soon as they are available.
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Latest Updates ( sorted recent to last )
3 months ago - at 08/06/2025 02:18AM
[in progress]
8x8 is continuing to investigate this issue. We will provide updates as soon as they are available. We apologize for any inconvenience caused.
3 months ago - at 08/06/2025 01:48AM
8x8 has received reports from the AU region for the Agent Workspace user interface, where the call control pane takes over the entire screen, and the CRM/Directory pane is missing. We are currently investigating and will provide updates as soon as they are available.
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