Email channels unable to connect to mail servers

[in progress]
We are now in the process of deploying the fix and will monitor the progress as we go. We will continue to provide updates as they become available and we apologize for the inconvenience.

Progress is being made towards restoring email channel functionality and we are confident that full service restoration can be expected soon. We apologize for the inconvenience this may have caused and we will continue to provide updates as they become available.

8x8 has identified the issue causing email channels to be unable to
connect to the Microsoft Exchange mail server. We are now working to resolve this issue as a matter of urgency. All other CC services are working as normal. We will continue to provide updates as they become available.

8x8 is investigating reports of email channels unable to connect to the mail server. We will provide further updates once we have more information.