Candid Health

We are currently investigating app slowness

We are currently investigating app slowness

We are currently investigating app slowness

We have identified higher-than-normal error rates on some parts of the Candid app. This would manifest as pages failing to load or actions displaying an error. We have identified the issue and are implementing a fix.

Unable to save changes to eligibility and benefits coverage

We are aware that the Reports page of Candid, as well as Candid Data Share and the exports API endpoint are currently unavailable due to an issue with our third party analytics provider. Our team is working closely with our reporting partner to restore reporting as quickly as possible.