Candid Health status updated a few minutes ago
Candid Health is working normally
This chart shows the number of user-reported issues for Candid Health service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Candid Health is down. The map shows recent Candid Health outages from around the world.
Candid Health Outage MapIn the last 90 days, Candid Health had 9 incidents (1 major outage and 8 minor incidents) with a median duration of 16 hours 47 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Candid Health status history below. IsDown detects when Candid Health is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Bulk actions and claim submissions are currently taking longer than usual. We are actively monito...
|
Feb 03, 2026 at 04:26 PM UTC
|
about 2 hours |
|
We are experiencing failures both on the in-app experience of updating claims and updates via our...
|
Jan 14, 2026 at 11:21 PM UTC
|
28 minutes |
|
Cause has been identified and data is catching up, but will take significant time.
|
Jan 09, 2026 at 04:49 AM UTC
|
4 days |
|
The issue has been identified and a fix is being implemented.
|
Jan 07, 2026 at 02:47 PM UTC
|
about 24 hours |
|
In-app Reports and Exports (including Candid Data Share) are experiencing multi-hour delays. We h...
|
Dec 17, 2025 at 12:26 AM UTC
|
3 days |
|
We have identified an issue causing certain large remits, via auto-posting or manual posting, to ...
|
Dec 12, 2025 at 06:20 PM UTC
|
3 days |
|
Large remits, via auto-posting or manual posting, are taking longer than usual to post or have fa...
|
Dec 11, 2025 at 11:26 PM UTC
|
about 17 hours |
|
We are currently investigating this issue.
|
Dec 02, 2025 at 04:22 PM UTC
|
about 1 hour |
|
We are investigating issues leading to slower in-app performance and claim action runtime
|
Nov 21, 2025 at 12:49 PM UTC
|
about 6 hours |
|
We are currently investigating this issue.
|
Nov 14, 2025 at 05:25 PM UTC
|
about 4 hours |
Check if any Candid Health component is down. View the current status of 6 services and regions.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| App status | OK | View details |
| Claim Submission status | OK | View details |
| ERA processing pipeline status | OK | View details |
| Exports status | OK | View details |
| Reports status | OK | View details |
IsDown has monitored Candid Health continuously since December 2025.
We monitor Candid Health's official status page across 9 components organized into 6 groups. IsDown interprets Candid Health statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Candid Health is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Candid Health status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Candid Health's status page every few minutes, across all 9 components. We combine official status data with user reports to detect when Candid Health is down, often before the vendor announces it.
When Candid Health status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Candid Health official status page for major/minor outages or downtimes. A major outage is when Candid Health experiences a critical issue that severely affects one or more services/regions. A minor incident is when Candid Health experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Candid Health outage, we send you an alert and update your dashboard and status page.
Candid Health and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Candid Health status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Candid Health publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Candid Health and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Candid Health outage alerts like Downdetector? IsDown monitors Candid Health's official status page for verified incident data, not just user reports. Know exactly when Candid Health is down, which components are affected, and when service health is restored. Here's why official Candid Health status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Candid Health status page monitoring. Know when Candid Health is down with real time incident details. | ||
| Monitor 5,850+ services including Candid Health in a single dashboard. | ||
| Instant Candid Health outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Candid Health official status plus user reports for early outage detection. | ||
| Maintenance feed for Candid Health | ||
| Granular alerts filtering by Candid Health components and regions. |
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Candid Health isn't down. You can check Candid Health status and incident details on the top of the page. IsDown continuously monitors Candid Health official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Candid Health is currently operational. You can check Candid Health status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Candid Health being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Candid Health official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Candid Health last outage was on February 03, 2026 with the title "Bulk action and claim submission slowness"
IsDown has tracked 54 Candid Health incidents since December 2025.
Check the Candid Health status at the top of this page. IsDown combines official status page data with user reports to show whether Candid Health is down for everyone or if the issue is on your end.
IsDown monitors 9 Candid Health components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Candid Health and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Candid Health is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Candid Health's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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