Live Dialpad status. See if Dialpad is down, view recent outages, and get real-time alerts when problems start.
Dialpad is operational
IsDown pulls data from Dialpad's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 321 incidents since started monitoring Dialpad status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
9 days ago · lasted about 1 hour
We are currently investigating this issue. If you are having difficulty contacting Dialpad Support, please visit help.dialpad.com and follow the instructions in the banner at the top of the page
10 days ago · lasted about 8 hours
A fix has been implemented and we are monitoring the results.
10 days ago · lasted about 1 hour
We are currently investigating this issue.
We've tracked and collected 321 incidents since started monitoring Dialpad status
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Nick
Not calling out or pulling up previous transcripts
Bob
Can't call on a calling app
Alex
When I dial, it's still connecting and auto-hangs up, even though I check my internet connection.
Deborah
unable to answer calls and unable to call out
Mike
Phone lines will not connect. Showing users on when they aren't.
Roger
Text message not working
Ary
calls not coming through with callers in hold que?
Amanda
We've received complaints callers can not leave a message and we are having issues transferring calls where they route back to our main line instead of transferring. Thank you!
Andrew
Is dialpad having issues right now? It seems like since monday, some calls are having problems such as audio issues
Lee
Calls are coming in but unable to hear the customer. They can hear us though
Stephanie
Calls are coming in but we cannot hear the customers.
Rose
Cannot Log in, Says the server is currently busy
Campbell
Blank screen on laptop . No texts or calls working correctly.
Alicia
I can hear everything coming in but no output
Rose
Not able to make outbound calls, all headphone settings correct, tried restarting.
Eugene
Unregistered numbers are currently blocked company wide
Aryona
Customers unable to hear me on about every other call. Only way to fix is restarting computer completely, not sure if it is Dialpad or my computer, other coworkers having the same issue.
Blake
Unable to make or receive calls
Frank
Unable to make calls, the app is not connecting
Gaby
Not able to call or receive calls
Michael
Calls are not coming in , SMS messages not working , whole system is not working correctly - Customer service is not working -Phone or Chat
Danielle
Unable to make calls or log in
L
Cannot send or receive via the mobile or desktop app, or the web app. Getting an error message from Google Chrome that they're detecting automatic queries.
Halle
Phone calls wont come through
Tony
Dialpad site and app down, redirecting to Google.
Tyler
Keep getting a Google error message. Phones are not online
Tyler
Can't access dialpad website and can't make any outgoing phone calls
mike
cannot use the service, their support page redirects to google
Steve
Calls not coming in. Website not working. Can't login to app. When people call our lines, it goes to voicemail.
Jon
I can't login to dialpad. I keep getting a Google error message.
Chris
Taken to Google Error page. Attempted to load mobile app with no success. When calling our business line from my cell phone, call could not be completed as dialed.
Allison
Receiving this message from Google "We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now." After shutting it down and reopening, the app is stuck loading.
Kyle
Redirected to a google error page. Logged out, and now looping on login.
Ryan
No calls or texts can be made or received
dylan
cannot log in or make calls
Andre
Can't switch status, can't go out of DND
Marcella
Dialpad went down and said my account was suspended.
Chris
Unable to place calls, unable to receive calls
Tracy
It’s not working for me or anybody in my organization
Patrick
Phonecalls and Texting are down
Daryl
it's saying 500 sever error Error: Server Error The server encountered an error and could not complete your request. Please try again in 30 seconds.
Milton
Can't receive calls, after restarting the browser, getting in, can't make calls, restarting again, crash and it gives me server error, totally not possible for any use...
Sydney
Not working. States that server is down
Josh
Outgoing calls do not work
Travis
Not able to make calls, but the app is working
brandon
system wide outage. no calls
Brandon
unable to make outbound calls
Greg
500 server error cannot use the app
Rachel
Dialpad not working for entire sales team
wes
complete shut down. Calls will not even ring
tim
can't call or receive calls
Krista
Agents unable to make outbound calls
Bob
Dialpad Error, Severs are down?!
Mariano
Users unable to log into dialpad
Sofia
Server error, can't log back in!
Brad
Unable to access desktop or web app. Showing Server error on desktop app. Can't make or receive calls.
Benjamin
Dialpad would not dial out and then wouldnt let me look at contacts. I signed out and now I can't get signed back in. It just spins. I saw a server error at one point.
J
Dialpad stuck on white screen
Addison
If our users are logged in, everything seems fine. However, if you log out of the app, you cannot log back in. It just sits on the Dialpad logo. Same with the web app.
Kynan
Dialpad is stuck on a loading screen for most users at my company. Dialpad needs to change their status page to global issue.
Be the first to know when Dialpad and other third-party services go down
Services commonly monitored together with Dialpad
Dialpad isn't down. You can check Dialpad status and incident details on the top of the page. IsDown continuously monitors Dialpad official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dialpad is currently operational. You can check Dialpad status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dialpad being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dialpad official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dialpad last outage was on May 21, 2025 with the title "Some customers might be experiencing issues with calling and messaging"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dialpad and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Dialpad with maximum flexibility
IsDown monitors Dialpad for major outages. A major outage is when Dialpad experiences a critical issue that severely affects one or more services/regions. When Dialpad marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Dialpad status page for minor outages. A minor outage is when Dialpad experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Dialpad status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Dialpad publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Dialpad and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Dialpad and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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