What is Dialpad current status?

Dialpad is currently operational. You can check Dialpad status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Dialpad down today?

Dialpad had 2 know outages in the last 24 hours. IsDown continuously monitors the Dialpad status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Dialpad outages, issues and problems' at the top of the page.

When was the last Dialpad outage?

Dialpad last outage was on May 09, 2025 with the title "Some customers in North America may be experiencing issues with call audio"

How to monitor or check Dialpad status?

You can use IsDown service or go to Dialpad official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Dialpad is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Dialpad has issues. Dialpad official status page might also offer notification options such as email, SMS, or Slack.

Is Dialpad Down? Check Dialpad status and current outages

Dialpad user-reported issues in the last 24 hours

This chart displays the number of user-reported Dialpad problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Third-party monitoring

All Your Service Status Pages in One Dashboard

Monitoring 4000+ third-party services in real-time

Get custom alerts via Slack, Teams, Datadog, etc.

Create public or private status pages

Start Free Trial

14-day free trial · No credit card required

Trusted by thousands of teams

Dialpad outage history

IsDown has tracked 316 incidents since started monitoring Dialpad downtimes in April 2020. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 09 2025

Some customers in North America may be experiencing issues with call audio

about 2 hours ago · lasted 42 minutes

We are currently investigating this issue.
May 09 2025

Some customers in North America may have experienced issues with calls

about 2 hours ago · lasted 23 minutes

Issue impacted a percentage of calls in North America between 16:20 and 16:46 UTC. A fix has been implemented and we are monitoring the situation.
May 06 2025

Analytics Live Dashboard may be experiencing delays loading

3 days ago · lasted about 2 hours

We are currently investigating this issue.
Apr 27 2025

Some customers may be experiencing degraded performance with Omnichannel and IVR applications

12 days ago · lasted about 4 hours

We are currently investigating this issue.
Apr 24 2025

Some customers may be experiencing a delay with Live Analytics Dashboards

15 days ago · lasted about 1 hour

We are currently investigating this issue.
Apr 2020 ...

IsDown started monitoring Dialpad status

We've tracked and collected 316 incidents since started monitoring Dialpad status

Latest user comments about Dialpad issues

R

Roger

3 months ago

Text message not working
A

Ary

5 months ago

calls not coming through with callers in hold que?
A

Amanda

5 months ago

We've received complaints callers can not leave a message and we are having issues transferring calls where they route back to our main line instead of transferring. Thank you!
A

Andrew

5 months ago

Is dialpad having issues right now? It seems like since monday, some calls are having problems such as audio issues
L

Lee

5 months ago

Calls are coming in but unable to hear the customer. They can hear us though
S

Stephanie

5 months ago

Calls are coming in but we cannot hear the customers.
R

Rose

6 months ago

Cannot Log in, Says the server is currently busy
C

Campbell

6 months ago

Blank screen on laptop . No texts or calls working correctly.
A

Alicia

6 months ago

I can hear everything coming in but no output
R

Rose

6 months ago

Not able to make outbound calls, all headphone settings correct, tried restarting.
E

Eugene

7 months ago

Unregistered numbers are currently blocked company wide
A

Aryona

7 months ago

Customers unable to hear me on about every other call. Only way to fix is restarting computer completely, not sure if it is Dialpad or my computer, other coworkers having the same issue.
B

Blake

7 months ago

Unable to make or receive calls
F

Frank

7 months ago

Unable to make calls, the app is not connecting
G

Gaby

7 months ago

Not able to call or receive calls
M

Michael

7 months ago

Calls are not coming in , SMS messages not working , whole system is not working correctly - Customer service is not working -Phone or Chat
D

Danielle

7 months ago

Unable to make calls or log in
L

L

7 months ago

Cannot send or receive via the mobile or desktop app, or the web app. Getting an error message from Google Chrome that they're detecting automatic queries.
H

Halle

7 months ago

Phone calls wont come through
T

Tony

7 months ago

Dialpad site and app down, redirecting to Google.
T

Tyler

7 months ago

Keep getting a Google error message. Phones are not online
T

Tyler

7 months ago

Can't access dialpad website and can't make any outgoing phone calls
M

mike

7 months ago

cannot use the service, their support page redirects to google
S

Steve

7 months ago

Calls not coming in. Website not working. Can't login to app. When people call our lines, it goes to voicemail.
J

Jon

7 months ago

I can't login to dialpad. I keep getting a Google error message.
C

Chris

7 months ago

Taken to Google Error page. Attempted to load mobile app with no success. When calling our business line from my cell phone, call could not be completed as dialed.
A

Allison

7 months ago

Receiving this message from Google "We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now." After shutting it down and reopening, the app is stuck loading.
K

Kyle

7 months ago

Redirected to a google error page. Logged out, and now looping on login.
R

Ryan

7 months ago

No calls or texts can be made or received
D

dylan

7 months ago

cannot log in or make calls
A

Andre

7 months ago

Can't switch status, can't go out of DND
M

Marcella

8 months ago

Dialpad went down and said my account was suspended.
C

Chris

8 months ago

Unable to place calls, unable to receive calls
T

Tracy

8 months ago

It’s not working for me or anybody in my organization
P

Patrick

8 months ago

Phonecalls and Texting are down
D

Daryl

8 months ago

it's saying 500 sever error Error: Server Error The server encountered an error and could not complete your request. Please try again in 30 seconds.
M

Milton

8 months ago

Can't receive calls, after restarting the browser, getting in, can't make calls, restarting again, crash and it gives me server error, totally not possible for any use...
S

Sydney

8 months ago

Not working. States that server is down
J

Josh

8 months ago

Outgoing calls do not work
T

Travis

8 months ago

Not able to make calls, but the app is working
B

brandon

8 months ago

system wide outage. no calls
B

Brandon

8 months ago

unable to make outbound calls
G

Greg

8 months ago

500 server error cannot use the app
R

Rachel

8 months ago

Dialpad not working for entire sales team
W

wes

8 months ago

complete shut down. Calls will not even ring
T

tim

8 months ago

can't call or receive calls
K

Krista

8 months ago

Agents unable to make outbound calls
B

Bob

8 months ago

Dialpad Error, Severs are down?!
M

Mariano

8 months ago

Users unable to log into dialpad
S

Sofia

8 months ago

Server error, can't log back in!
B

Brad

8 months ago

Unable to access desktop or web app. Showing Server error on desktop app. Can't make or receive calls.
B

Benjamin

8 months ago

Dialpad would not dial out and then wouldnt let me look at contacts. I signed out and now I can't get signed back in. It just spins. I saw a server error at one point.
J

J

9 months ago

Dialpad stuck on white screen
A

Addison

9 months ago

If our users are logged in, everything seems fine. However, if you log out of the app, you cannot log back in. It just sits on the Dialpad logo. Same with the web app.
K

Kynan

9 months ago

Dialpad is stuck on a loading screen for most users at my company. Dialpad needs to change their status page to global issue.
B

Bob

9 months ago

Dialpad stuck on loading screen logo shows only !
M

mike

9 months ago

dialpad will not load. stuck on main page where it shows only the logo. nothing else
J

Jeremy

9 months ago

It's stuck in the loading page
O

Oliver

9 months ago

App is not starting, stuck on loading screen
J

Jack

9 months ago

App will not launch for any of our users.

Dialpad outages in the last 30 days

Number of Incidents

9 issues

Last incident

0 days ago

Seamless Integrations

Get Dialpad outage alerts and updates in your favorite tools

Receive vendor outage notifications where your team already works. Compatible with Slack, Microsoft Teams, PagerDuty, Datadog, Better Stack, Rootly, Incident.io, Statuspage.io, and more.

Never miss an outage

Easy setup · No coding required

Works with your existing stack

Check Dialpad components, services, or regions current status in real-time

Telephony Infrastructure: Inbound Calls

Telephony Infrastructure: Outbound Calls

Carrier Networks: Local Numbers

Carrier Networks: Toll-Free Numbers

Website

Texting Infrastructure

WebRTC

Google App Engine HR Datastore

Google App Engine Taskqueue

Google App Engine Urlfetch

Voice Intelligence

Integrations

Analytics

Having problems with Dialpad? What can you do?

First, stay calm.
- We know it's stressful when Dialpad is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Dialpad outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Dialpad already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Dialpad status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Dialpad is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Dialpad recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Related Services Dashboard

Services commonly monitored together with Dialpad

Create your own dashboard

Zoom

Google Workspace

AWS

Salesforce

MINOR

Slack

Microsoft 365

GitHub

Zapier

Stripe

Cloudflare

MINOR

1Password

Datadog US1

Adobe

MINOR

Google Cloud

RingCentral

Want to be informed about Dialpad status changes?

IsDown offers an easy way to monitor Dialpad with maximum flexibility

Major Outages Notifications

IsDown monitors Dialpad for major outages. A major outage is when Dialpad experiences a critical issue that severely affects one or more services/regions. When Dialpad marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Dialpad status page for minor outages. A minor outage is when Dialpad experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Dialpad status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Dialpad publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Dialpad and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Dialpad and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.