Outage in Dialpad
Some Customers may be experiencing issues with IVR and omnichannel chat
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
Dialpad OmnichannelLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/10/2025 08:05PM
This incident has been resolved.
MONITORING
5 days ago - at 07/10/2025 07:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 07/10/2025 07:38PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 07/10/2025 07:37PM
We are currently investigating this issue.
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