Outage in Dialpad
Service degradation affecting Dialpad AI Voice and Text Agents
Resolved MajorIncident Report
Summary AI Generated
Dialpad experienced a major service degradation affecting its AI Voice Agent component. The incident lasted approximately 12 minutes before being resolved. No additional details were provided regarding the root cause or specific nature of the disruption.
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 11/02/2026 11:37PM
This incident has been resolved.
MONITORING
about 17 hours ago - at 11/02/2026 11:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 17 hours ago - at 11/02/2026 11:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 18 hours ago - at 11/02/2026 10:47PM
We are continuing to investigate this issue.
INVESTIGATING
about 19 hours ago - at 11/02/2026 10:05PM
We are currently investigating this issue.
Latest Dialpad outages
Some customers may be experiencing issues with devices. - 14 days ago
Service degradation affecting some IVR Customers - about 1 month ago
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