Outage in Dialpad
Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls
Resolved MinorIncident Report
Summary AI Generated
A network issue in the midwest US disrupted inbound and outbound calls for users with US toll-free or midwest toll numbers. The disruption lasted approximately 6 minutes before traffic was successfully rerouted. The incident was fully resolved within 20 minutes.
Network issue in the midwest US impacted some new and existing calls in the region. The incident lasted approximately 6 minutes and traffic has been successfully rerouted.
Components affected
Dialpad Telephony Infrastructure: Inbound Calls Dialpad Telephony Infrastructure: Outbound CallsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 09/15/2026 04:27PM
This incident has been resolved.
MONITORING
9 days ago - at 09/15/2026 04:09PM
We are continuing to monitor for any further issues.
MONITORING
9 days ago - at 09/15/2026 04:08PM
Network issue in the midwest US impacted some new and existing calls in the region. The incident lasted approximately 6 minutes and traffic has been successfully rerouted.
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