Outage in Dialpad
Service degradation affecting some IVR Customers
Resolved MinorIncident Report
Summary AI Generated
Dialpad experienced a minor service degradation affecting some IVR customers within the Omnichannel component. The incident lasted approximately 46 minutes before being resolved.
Service degradation affecting some IVR Customers
Components affected
Dialpad OmnichannelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 09/23/2026 06:06PM
This incident has been resolved.
MONITORING
about 20 hours ago - at 09/23/2026 05:20PM
Service degradation affecting some IVR Customers
Latest Dialpad outages
Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls - 9 days ago
Potential partial inbound call failures - 23 days ago
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up - about 1 month ago
Some customers may be experiencing errors using the fax API - about 2 months ago
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