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Outage in Candid Health

Queue filters/columns not holding after a claim is clicked

Resolved Minor
July 20, 2026 - Started 13 days ago - Lasted 27 minutes
Official incident page

Incident Report

Summary AI Generated

Candid Health experienced a 27-minute incident where queue filters and columns failed to persist after clicking on a claim within the app. The issue caused filters to not apply as expected, disrupting normal queue navigation workflows. The incident was resolved at 7:28 AM PT on July 20, 2026.

We are experiencing issues with filters in queues not applying as expected. Our team is currently investigating
Components affected
Candid Health App

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 07/20/2026 02:28PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 07/20/2026 02:04PM

We are experiencing issues with filters in queues not applying as expected. Our team is currently investigating

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