Outage in Candid Health
Some in-app reports slow to load or failing to load
Resolved MajorIncident Report
Summary AI Generated
Candid Health experienced an 8-hour incident in which a subset of in-app reports and dashboards were slow to load or failing to load entirely. The issue was investigated, and a fix was implemented and monitored before the incident was fully resolved.
We are currently investigating this issue. Impact is limited to a subset of in-app reports and dashboards.
Components affected
Candid Health ReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 10/06/2026 05:53AM
This incident has been resolved.
MONITORING
1 day ago - at 10/05/2026 10:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 10/05/2026 09:53PM
We are currently investigating this issue. Impact is limited to a subset of in-app reports and dashboards.
Latest Candid Health outages
Delayed claim submissions and responses via Waystar - 6 days ago
Reports and Exports Delayed - 8 days ago
Remits page is not loading - about 1 month ago
In-App Reports Unavailable - about 2 months ago
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