Microsoft 365

Title: Users in Colombia may be unable to access or use Microsoft 365 services User impact: Users in Colombia may be unable to access or use Microsoft 365 services. More info: Impacted services may include Exchange Online and Microsoft Teams. Current status: We're investigating a potential issue with Microsoft 365 and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Admins may see accepted domains not provisioning in Exchange Online after migration User impact: Admins may see accepted domains not provisioning in Exchange Online after migration. More info: Users whose mailboxes are hosted on affected domains may be unable to send or receive email messages until the issue is resolved and the domains are successfully provisioned. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Some users may be blocked from opening URLs in Exchange Online messages User impact: Users may be blocked from opening URLs in Exchange Online messages. More info: Additionally, admins may receive alerts titled "A potentially malicious URL click was detected involving one user", however the URLs have been confirmed as safe. Current status: We're reviewing provided email messages containing affected URLs to assist in the investigation and determine our next steps. Scope of impact: Any user receiving email messages containing specific URLs may be affected. Next update by: Friday, September 5, 2025, at 8:30 PM UTC

Title: Unable to access multiple Microsoft 365 services in the Brazil region User impact: Users may be unable to access multiple Microsoft 365 services. More info: Users who are able to access Microsoft 365 service may experience latency or degraded feature performance. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Scope of impact: Impact is specific to a subset of users who are accessing the service from Brazil.

Title: Users may experience delays sending and receiving email messages User impact: Users may experience delays sending and receiving email messages. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Scope of impact: Impact is specific to a subset of users who are accessing the service from Europe.

Title: Some users may be unable to access Office.com User impact: Users may be unable to access to access Office.com Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Impact is specific to some users attempting to access Office.com. Next update by: Wednesday, August 20, 2025, at 3:30 PM UTC

Title: Some on-premises users may be unable to send or receive Exchange Online email messages on iOS and Android mobile devices User impact: On-premises users may be unable to send or receive Exchange Online email messages on iOS and Android mobile devices. Current status: We're reviewing service logs to determine our next troubleshooting steps. Scope of impact: Some on-premises users attempting to send or receive email messages on iOS and Android mobile devices may be impacted. Next update by: Wednesday, August 20, 2025, at 3:00 PM UTC