Palo Alto Networks

Palo Alto Networks

OPERATIONAL

Last 30 Days

5 incidents

Incidents in the last 30 days

Prisma Cloud Issue - Application Security [app2] major

Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details. Customer Impact: CAS may be unavailable Workaround: N/A

Palo Alto Networks
Started 11 days ago Resolved in about 3 hours 3rd-Party Service

Cortex XDR/XSIAM/XPANSE/XSOAR8 - UI console is unavailable for some users minor

Cortex XDR/XSIAM/XPANSE/XSOAR8 - UI console is unavailable for some users Cortex agent local protection continues to function normally as well as all data ingestion.

Palo Alto Networks
Started 12 days ago Resolved in about 3 hours 3rd-Party Service

WildFire Issue minor

WildFire is currently experiencing an issue in Multiple Clouds. We are actively working on this issue and will provide another update by <time stamp hh:mm UTC> with further details. Customer Impact: Failure in get report API Workaround: NA

Palo Alto Networks
Started 13 days ago Resolved in about 1 hour 3rd-Party Service

SaaS API: Ongoing service disruption minor

Mitigation and fixes have been applied to the known problem and we are monitoring the situation

Palo Alto Networks
Started 23 days ago Resolved in about 3 hours 3rd-Party Service

WildFire Issue minor

WildFire is currently experiencing an issue in all the commercial Cloud. We are actively working on this issue and will provide another update by 10:00 UTC with further details. Customer Impact: Login to Wildfire portal is having issue. There might be delay in getting verdicts. Workaround: N/A

Palo Alto Networks
Started 26 days ago Resolved in about 7 hours 3rd-Party Service