Canva

Users are having issues accessing designs. Our engineers are urgently investigating the issue.

Users report unable to load projects; recurring '404 Not Found' errors when accessing existing projects and templates.

Users report Status 500 errors, blocking access to projects. Issues include inability to open files, both existing and new, suggesting a server-related problem.

Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.

Users report inability to open, save, or download files across multiple devices. Files show as 'download shell' instead of opening.

Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.