We have successfully identified the root cause affecting Microsoft Integrations due to an underlying vendor issue. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 8:30 PM UTC
Title:Agents may be unable to access Dynamics 365 Contact Center User impact: Agents may be unable to access Dynamics 365 Contact Center. Current Status: We are aware of an emerging issue where users are unable to access your Dynamics 365 Contact Center, preventing agents from sending or receive messages and voice calls. We are investigating the issue and will provide another update within the next 30 minutes. This information is preliminary and may be subject to changes, corrections, and updates.
Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC
Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Verification is currently underway for the maintenance items.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Title: Some users with an active Microsoft Teams license may be unable to sign in to Microsoft Teams User impact: Users with an active Microsoft Teams license may be unable to sign in to Microsoft Teams. More info: Additionally, admins may be unable to access organization-wide settings. Current status: We’ve received reports that some users with an active Microsoft Teams license are unable to sign in to Microsoft Teams. Our assessment has determined that a recent authorization configuration change intended to block users without active licenses is resulting in impact. We’re validating a remediation action to revert the offending change and will provide a resolution timeline once available. Scope of impact: Impact may occur for some users with an active Microsoft Teams license who are attempting to sign in to Microsoft Teams. This information may be updated as our investigation continues. Root cause: A recent authorization configuration change intended to block users without active licenses inadvertently blocked some users with active Microsoft Teams licenses, resulting in impact. Next update by: Thursday, August 27, 2026, at 10:30 PM UTC
A subset of our users are currently experiencing latency or errors when accessing our services. Our engineers identified a preliminary root cause and are trying to mitigate the issue. We will publish the next status update at the latest in 60 minutes.
On August 25, 2026 at 05:00 AM PDT, Autodesk identified an issue where customers were unable to load and view properties in the Property Panel in Fusion. Once the issue was resolved on August 25, 2026 at 06:00 AM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We’re investigating a performance issue.
Title: Users may see blank pages when opening Microsoft Bookings User impact: Users may see blank pages when opening Microsoft Bookings. Current status: We suspect that the issue facing your organization is connected to an ongoing service incident with Microsoft Bookings, however we need an additional HTTP Archive format (HAR) trace from your organization in order to confirm that this is the case. We've reached out to your representatives to collect this HAR trace so that we can determine the most effective next steps to resolve this issue. Scope of impact: Any user may see blank pages when opening Microsoft Bookings. This information may be updated as our investigation continues. Next update by: Thursday, August 27, 2026, at 4:00 AM UTC
Title: Users may be unable to join and create Microsoft Teams meetings User impact: Users may be unable to join and create Microsoft Teams meetings. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
We’re investigating a performance issue.
Title: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams User impact: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams. More info: The issue is specifically happening when permissions to the SharePoint Online sites are granted through Microsoft 365 groups. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
Title: Some users may be unable to receive responses when using Microsoft 365 Copilot Chat User impact: Users may be unable to receive responses when using Copilot Chat. More info: Affected users may receive error messages stating that a problem has occurred or that Copilot could not respond. Current status: We've received reports indicating an issue with Copilot Chat where some users may be unable to receive responses to prompts. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to use Copilot Chat may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, August 25, 2026, at 10:30 AM UTC
On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have observed recovery for a portion of the infrastructure affected by this issue within the Southeast Asia region. While many impacted services and resources have recovered, a subset of customers may continue to experience connectivity issues or service degradation for dependent Azure services. Engineers are actively working to restore the remaining impacted infrastructure and validate full service recovery.More information will be provided as it becomes available.
Title: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams User impact: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams. More info: The issue is specifically happening when permissions to the SharePoint Online sites are granted through Microsoft 365 groups. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
Title: Some users may be unable to access Microsoft Viva Glint services User impact: Users may be unable to access Viva Glint services. More info: Affected users are able to log in as expected but may see a blank page and won't be able to access any Viva Glint services. Current status: We're investigating a potential issue with Viva Glint and checking for impact to your organization. We'll provide an update within 30 minutes.
Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products. Users may also be unable to access cloud.digitalocean.com. We are actively investigating the root cause and will provide updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
We’re investigating a performance issue.
Title: We're looking into a potential problem impacting Office 365 apps User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with Office 365 apps activations and checking for impact to your organization. We'll provide an update within 30 minutes.
We are investigating an issue where customers are unable to access PlanGrid due to failures in license renewal and assignment. Active licenses are not impacted. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are currently investigating a service degradation affecting users ability use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We’re investigating a performance issue.
We are investigating reports where a subsets of customers are unable to change and persist asset visibility permissions in Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating an availability issue.
Title: Some users experience degraded video quality when screensharing in Microsoft Teams User impact: Users experience degraded video quality when screensharing in Microsoft Teams. Current status: We've received user reports indicating some users are experiencing degraded video quality when screensharing in Microsoft Teams. We're reviewing service logs and contextual details provided by your representatives to gain insight into the affected scenario and determine our next investigative steps. Scope of impact: Your organization is affected by this event, and users attempting to screenshare in Microsoft Teams are impacted. This information may be updated as our investigation continues. Next update by: Monday, August 24, 2026, at 7:00 AM UTC
Our Engineering team is investigating an issue with our Managed Database product. At this time, users may experience errors while creating clusters, both via Cloud Control Panel and API requests. We apologize for the inconvenience and will share an update once we have more information.
Title: Some users may be unable to access SharePoint Online sites configured with Authentication Context User impact: Users may be unable to access SharePoint Online sites configured with Authentication Context. More info: Specifically, users are unable to access SharePoint Online sites configured with Authentication Context through sensitivity labels. Current status: We've reproduced the issue in our testing environment and are reviewing HTTP Archive (HAR) logs to determine why direct links fail when Authentication Context is enabled through sensitivity labels. Scope of impact: Some users attempting to access SharePoint Online sites configured with Authentication Context through sensitivity labels may be impacted. Next update by: Monday, August 31, 2026, at 2:30 PM UTC
We are currently investigating a service degradation affecting users ability to search file in Zoom Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Our Engineering team is currently investigating reports of an issue affecting Container Registry and Spaces buckets in some regions. During this time, customers may experience failures when pushing or pulling container images. Additionally, customers may experience issues accessing Spaces via the Cloud Control Panel, where the page may display "Looks like something went wrong…" Our Engineering team is actively investigating the issue and treating it with priority. We will provide another update as soon as more information becomes available.
We are currently investigating a service degradation affecting Meta integration for Zoom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
On 08/21/2026, Between 08:56 UTC to 09:32 UTC, users may have experienced issues with Zoom Canvas in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
We have identified the root cause of an issue impacting Marketplace App macros in Confluence. Users may experience macros not rendering correctly or displaying errors. Our engineering team has identified the root cause and remediation is underway. We will provide further updates in the next 60 minutes.