On September 24, 2026 at 01:36 AM PDT, Autodesk identified an issue where customers experienced intermittent latency while using personal storage across multiple Autodesk products, resulting in slow UI response times. Once the issue was resolved on September 24, 2026 at 09:38 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.

Title: Some users’ email messages may not be quarantined and fail to be stored in the quarantine folder User impact: Users’ email messages may not be quarantined and might fail to be stored in the quarantine folder. More info: Some legitimate email messages are not being delivered to the intended recipient and cannot be released through the normal Microsoft Defender quarantine workflow. Current status: We're reviewing support case details to determine our next troubleshooting steps. Scope of impact: This issue may impact users attempting to have email messages quarantined in Exchange Online. This section may be updated as the investigation progresses. Next update by: Thursday, September 24, 2026, at 1:30 PM UTC

On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers experienced latency while accessing and loading pages in the BIM 360 Account Administration and Forma Admin Console in US and India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, BIM 360 Account Administration and Forma Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers experienced intermittent errors when accessing Forma Design Collaboration in India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, Forma Design Collaboration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers were unable to load or view models in BIM Collaborate in US, European Union and India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, BIM Collaborate returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We have been tracking an issue impacting Jira where users may have encountered errors or degraded performance accessing Jira and viewing issues. Mitigations are in place and we are seeing positive signs of recovery. Our teams are continuing to monitor the situation, and we expect to confirm resolution within the next 60 minutes.

We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.

We have identified an issue that may cause delays in the delivery of some outbound emails. Our engineers are working on a resolution and we will provide updates as they become available.

19:32 UTC : We have investigating a potential issue in services for your platform. We are very sorry for any disruption to your player's use of services.

19:32 UTC : We have investigating a potential issue in services for your platform. We are very sorry for any disruption to your player's use of services.

We are currently investigating an issue. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.

We are currently investigating an issue. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

Description: Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT. Symptoms: - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. Workaround: The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.

We are investigating reports of customers experiencing an issue where they are unable to log in to the PlanGrid Windows application. As a workaround, customers can use PlanGrid Web or the Forma mobile app. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com. Thank you for your patience.

We are investigating an issue where a subset of Fusion customers may experience issues downloading Fusion or may have their subscription and product access incorrectly recognized in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.

We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas. This incident has been resolved and the affected services have been restored.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

On September 21, 2026 at 09:32 PM PDT, Autodesk identified an issue where customers were intermittently unable to access multiple Autodesk products in the US region. Once the issue was resolved on September 21, 2026 at 09:42 PM PDT, all the products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating reports of customers experiencing an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent latency while using personal storage across Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning, resulting in slow UI response times. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

According to our monitoring system this service has become unresponsive, we're investigating.

According to our monitoring system this service has become unresponsive, we're investigating.

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

On September 18, 2026 at 05:49 PM PDT, Autodesk identified an issue where a subset of customers were experiencing sign-in failures in the US region. Once the issue was resolved on September 18, 2026 at 06:10 PM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Title: Some users may be unable to search mailbox or Address Book content in Exchange Online across connection methods User impact: Users may be unable to search mailbox or Address Book content in Exchange Online across connection methods. Current status: We've received support cases indicating that some users can't search mailbox or Address Book content in Exchange Online across connection methods. We're reviewing our service telemetry to isolate the root cause of impact and develop a remediation strategy. Scope of impact: Some users attempting to search mailbox or Address Book content in Exchange Online across connection methods may be affected. This section may be updated as our investigation progresses. Next update by: Thursday, September 24, 2026, at 1:00 AM UTC

The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Title: Some users may experience unexpected application crashes for Microsoft Teams on macOS devices User impact: Users may experience unexpected application crashes for Microsoft Teams on macOS devices. More info: Impact is specific to users who have updated to their macOS devices to version 27.2 beta. Current status: We've identified a significant increase in Microsoft Teams application crashes affecting macOS devices on version 27.2 beta and are investigating the underlying cause. We're continuing our analysis of crash telemetry and related diagnostic data to determine the source of impact and develop a remediation plan. Scope of impact: Impact is specific to users experiencing unexpected application crashes for Microsoft Teams on version 27.2 beta macOS devices. Next update by: Friday, September 18, 2026, at 3:30 PM UTC

We’re investigating an availability issue.

Title: We're looking into a potential problem impacting Microsoft Teams User impact: We're looking into a potential problem impacting Microsoft Teams Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.