We are currently investigating this issue.

We are investigating an issue affecting login and signup. We will share further updates as we learn more.

Title: Potential issues accessing SharePoint Online sites User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

We are investigating an issue where a subset of Fusion customers are unable to open non-native CAD files uploaded through Fusion Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are unable to publish sheets within Forma build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Title: Potential issues accessing Microsoft OneDrive content User impact: Users may be unable to access OneDrive content and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

Title: Potential issues accessing SharePoint Online sites User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.

A fix has been implemented and we are monitoring results.

We're aware that some customers on our free plan are experiencing message-sending limit blocks in an unusual spike pattern, which is preventing them from sending messages. We're investigating why this message limit was triggered unexpectedly for some teams. If you're affected, you may be temporarily unable to send messages until this is resolved. We'll provide an update in 30 minutes or sooner if additional information becomes available.

We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.

We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

According to our monitoring system this service has become unresponsive, we're investigating.

According to our monitoring system this service has become unresponsive, we're investigating.

We are investigating an issue where customers may be unable to view their subscribed products or manage users through their Autodesk account. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud. Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.

Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud. Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.

This service may be slow or unavailable. - Some users are affected

Starting at 20:30 UTC on 30 September 2026, customers using gateway services may be experiencing degraded or interrupted network connectivity. Customers may see gateways failing to load in the Azure Portal, and may also be experiencing failures or delays with network management operations across the following impacted services:ExpressRoute GatewaysAzure FirewallApplication Gateways / Web Application FirewallVPN GatewaysAzure VMWare Solution (AVS)Current status: The vast majority of previously-impacted regions are showing signs of recovery, we are working to apply configuration changes that were successful in other regions to the remaining five regions: France Central, North Europe, Southeast Asia, UK South, and UK West.Our investigation has identified a correlation between the timing of this incident and infrastructure operating system servicing activity, which has since been paused. The underlying failure mechanism has not yet been confirmed, and we continue to investigate why network service instances became unhealthy and why recovery behavior differed across services.We continue to validate recovery - region by region, and service by service. We will provide additional information within the next 60 minutes, or sooner if events warrant.

We are investigating an issue where customers are unable to upload photos in PlanGrid. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

We are investigating an issue where a subset of customers are unable to access User Management tab in their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.

According to our monitoring system this service has become unresponsive, we're investigating.

According to our monitoring system this service has become unresponsive, we're investigating.

We’re investigating elevated errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

We’re investigating a performance issue.

We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue affecting Azure OpenAI and Foundry agent services in the Sweden Central region. Impacted customers may experience intermittent errors when making service requests.We are investigating the underlying issue and exploring mitigation options to restore normal service performance. Our analysis remains ongoing, and we are closely monitoring service health while continuing our investigation.We will provide additional information as it becomes available.

We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Title: Users may not be able to access Microsoft Viva Glint User impact: Users may not be able to access Viva Glint. Current status: We're investigating a potential issue with Viva Glint and checking for impact to your organization. We'll provide an update within 30 minutes.

We’re investigating a performance issue.

Incident under investigation due to infrastructure issue.

Incident under investigation due to infrastructure issue.

Title: Some users' email with DocuSign URLs may not be delivered and may be quarantined due to URL reputation User impact: Users' email with DocuSign URLs may not be delivered and may be quarantined due to URL reputation. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.

We are investigating an issue where customers are unable to access BIM 360 Field. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We have identified that users are experiencing a codex outage. We have identified the internal issue and are heading towards a mitigation.

On September 25, 2026 at 12:27 PM PDT, Autodesk identified an issue where customers experienced intermittent latency and errors while loading pages in BIM 360 Account Administration and Forma - Admin Console. Once the issue was resolved on September 25, 2026 at 12:38 PM PDT, BIM 360 Account Administration and Forma - Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Title: Some users conferenced into a Microsoft Teams E911 call may not be automatically muted or able to mute themselves User impact: Users conferenced into a Microsoft Teams E911 call may not be automatically muted or able to mute themselves. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Investigation in Progress

Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2026-09-25 10:30 PDT. Symptoms: Customers may experience an endless loading screen when attempting to access Google Workspace Studio on the web. Workaround: None at this time.

Title: Users can't reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online User impact: Users can't reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.