We have successfully identified the root cause affecting Microsoft Integrations due to an underlying vendor issue. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 8:30 PM UTC

Title: Users are unable to access Dynamics 365 Contact Center User impact: Users are unable to access Dynamics 365 Contact Center. Current Status: We are aware of an emerging issue where users are unable to access your Dynamics 365 Contact Center environment. We are investigating the issue and will provide another update within the next 30 minutes. This information is preliminary and may be subject to changes, corrections, and updates.

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

We are currently investigating intermittent issues for the DEX Platform across several regions.

We are currently investigating a service degradation affecting outbound SMS messages for a subset of users in the US region. Inbound SMS remains operational and unaffected. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have identified an issue affecting the online status of some NinjaOne Agents for some customers in the OC region. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

We are investigating an issue preventing users from starting new Workspace Agent runs. We will share another update as more information becomes available.

We’re investigating an outage for logins, signups, work mode, dots, sites, and spaces. We are checking how it affects users. We’ll share an update when we know more.

Affected services: Account Management, Account Management - Sign In, Account Management - Create Account, Account Management - Edit Account Details, PlayStation Store, PlayStation Store - Purchase, PlayStation Store - Download, PlayStation Store - Browse, PlayStation Store - Search, PlayStation Store - Redeem Voucher

We have identified an issue affecting Apps & Books functionality for Apple devices, where apps may fail to deploy. The issue originates on the Apple side and we will provide an update shortly.

AP-NORTHEAST-1 リージョンにおいて、API エラー率の上昇および起動失敗が発生しております。起動失敗は、単一のアベイラビリティーゾーン (apne1-az1) に集中して発生していると見受けられます。現在、根本原因の特定および問題の軽減に取り組んでいます。 | We are experiencing elevated API error rates and launch failures in the AP-NORTHEAST-1 Region. Launch failures appear to be concentrated in a single Availability Zone (apne1-az1). We are working to identify the root cause and mitigate the issue.

We're investigating a new incident. Some users may be experiencing delays when loading Slack and when using Slack features. We're working to understand the full impact to users. Our team is actively investigating the issue and is focused on restoring full performance as quickly as possible. We'll provide an update as soon as possible, and not longer than 30 minutes, with further details on the impact and actions being taken.

Title: Some users may encounter errors when submitting queries in Microsoft 365 Copilot Chat User impact: Users may encounter errors when submitting queries in Copilot Chat. More info: Affected users may see errors such as “Something went wrong” or “I couldn’t help with that” when submitting queries. Current status: We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Impact is specific to some users attempting to submit queries in Copilot Chat. Next update by: Wednesday, November 11, 2026, at 5:00 PM UTC

Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC

Some users may have experienced an issue with this service. - Some users were affected

We are looking into an issue where EOS session searches by attribute value may fail for large integer values

We are currently investigating a service degradation for a subset of users affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing errors when working with Issues, including adding attachments, placing issues on files, and uploading snapshots in Forma Build, Forma Data Management, and AutoCAD Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are currently experiencing performance degradation in the inbox tool. Our dedicated team is working to resolve this as quickly as possible

We are investigating an issue where customers are unable to upload composite/assembly designs or generate viewables and thumbnails through Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Some users in the US region are currently issues with My Work and Dashboards loading due to maintenance. Our team is investigating this now.

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

We're currently experiencing a service disruption on the US server. Some services may be unavailable in other locations as well.

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

We are currently investigating a service degradation affecting Zoom Inbound SMS Service in the AU region. Outbound SMS remains operational and unaffected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Title: Some users may be intermittently unable to send email messages to Outlook.com, Hotmail.com, or Live.com email addresses User impact: Users may be intermittently unable to send email messages to Outlook.com, Hotmail.com, or Live.com email addresses. More info: Users may receive a Non-Delivery Report (NDR) reporting 550 5.7.1 or 550 5.7.23 due to Service Provider Foundation (SPF) violation. Current status: We've received reports indicating that some users may be unable to send email messages to Outlook.com, Hotmail.com or Live.com email addresses. We're requesting that affected users reach out to their support representatives and provide fresh Network Message IDs, fresh logs, and examples of impact users are facing in .eml format. These logs will aid in the root cause investigation into why impact persists, so we can identify a remediation plan. Scope of impact: Some users may be intermittently unable to send email messages to Outlook, Hotmail, and Live email accounts. Next update by: Wednesday, November 11, 2026, at 7:00 AM UTC

We’ve identified an issue affecting games that still use the legacy deltaDNA SDK. Since about 23:00 UTC on November 5th all events being sent to deltaDNA endpoints (*.deltadna.net) are not currently being collected. Games that send data straight to Unity Analytics endpoints are not affected. Reminder: migrating off the deltaDNA SDK The deltaDNA SDK and its *.deltadna.net endpoints are deprecated, and we’ll stop supporting them soon To avoid disruptions like this one, please modify your SDK to send events to Unity Analytics: Update your deltaDNA SDK setup so collectUrl and engageUrl point to the Unity Analytics endpoints instead of the *.deltadna.net addresses. If you need assistance to do this, please reach out to support.

We’ve identified an issue affecting games that still use the legacy deltaDNA SDK. Since about 23:00 UTC on November 5th all events being sent to deltaDNA endpoints (*.deltadna.net) are not currently being collected. Games that send data straight to Unity Analytics endpoints are not affected. Reminder: migrating off the deltaDNA SDK The deltaDNA SDK and its *.deltadna.net endpoints are deprecated, and we’ll stop supporting them soon To avoid disruptions like this one, please modify your SDK to send events to Unity Analytics: Update your deltaDNA SDK setup so collectUrl and engageUrl point to the Unity Analytics endpoints instead of the *.deltadna.net addresses. If you need assistance to do this, please reach out to support.