Some services are experiencing issues
Service Degradation Affecting Microsoft Integrations due to an underlying vendor issue.
We have successfully identified the root cause affecting Microsoft Integrations due to an underlying vendor issue. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Users may be unable to connect to multiple Microsoft 365 services
Title: Users may be unable to connect to multiple Microsoft 365 services User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 8:30 PM UTC
Users report possible problems with Microsoft Outlook
Users are unable to access Dynamics 365 Contact Center
Title: Users are unable to access Dynamics 365 Contact Center User impact: Users are unable to access Dynamics 365 Contact Center. Current Status: We are aware of an emerging issue where users are unable to access your Dynamics 365 Contact Center environment. We are investigating the issue and will provide another update within the next 30 minutes. This information is preliminary and may be subject to changes, corrections, and updates.
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods
Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online
Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC
Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online
Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC
Region Availability - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Region Availability - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Zoom Chat Backend Update: October, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom FileServer Release: November 03, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Infrastructure Maintenance - EU
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Release 16.0.10 - JP
Scheduled maintenance is still in progress. We will provide updates as necessary.
Past Incidents ‹ Oct 30 - Nov 05, 2026 ›
November 05, 2026
Service Degradation Affecting Zoom Mail, Calendar and Scheduler.
We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Forma - Data Connector
We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Outage in CC Community
Our monitoring systems have alerted to a potential issue.
ChatGPT Work and Dots Errors
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
November 04, 2026
Elevated error rates across paid ChatGPT plans
Some users on paid ChatGPT plans may see errors when sending messages. We are working on implementing a mitigation.
November 03, 2026
Service Degradation Affecting Outbound MMS Services in the US region
We are currently investigating service degradation affecting outbound MMS Services for a subset of users in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
November 02, 2026
File upload errors in ChatGPT
Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
BIM 360 Project Home | BIM 360 Project Home (European Union)
We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
November 01, 2026
Fields missing across Jira Work Items for some users
We are aware of an issue that is currently impacting fields across Work Items in Jira family products, including impacts to searching and automations on these fields. We are investigating with urgency and will update within one hour or sooner if we have further information to share.
October 31, 2026
Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online
Title: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online User impact: Users are unable to view reporting metrics for Amplify Campaigns in SharePoint Online. More info: Users can open Amplify Campaigns, but reporting metrics may fail to load. Affected users may receive the following error message: "Couldn't load data. Something went wrong and we couldn't get the data to display." Current status: We're reviewing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and users attempting to view reporting metrics for Amplify Campaigns in SharePoint Online are impacted. Next update by: Wednesday, November 11, 2026, at 2:00 PM UTC