All services are operational
Past Incidents
August 15, 2025
No incidents reported
August 14, 2025
No incidents reported
August 13, 2025
Increased error rates and increased latencies - US-West minor
We are investigating increased error rates and increased latencies in the US-GOV-WEST-1 Region.
AWS
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Started 2 days ago
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Resolved in about 1 hour
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3rd-Party Service
Increased error rates and increased latencies - US-East minor
We are investigating increased error rates and increased latencies in the US-GOV-EAST-1 Region.
AWS
•
Started 2 days ago
•
Resolved in about 1 hour
•
3rd-Party Service
August 12, 2025
Connectivity Issues - Canada-Central minor
We are investigating connectivity issues affecting instances in a single Availability Zone (cac1-az1) in the CA-CENTRAL-1 Region.
AWS
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Started 3 days ago
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Resolved in about 4 hours
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3rd-Party Service
August 11, 2025
No incidents reported
August 10, 2025
Elevated errors on Interac payments major
We have identified an issue outside of our platform resulting in elevated failing transactions processed through Interac starting at 04:29 UTC. We have contacted Interac and we will provide an update as soon as it becomes available.
Stripe
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Started 5 days ago
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Resolved in about 6 hours
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3rd-Party Service
August 09, 2025
No incidents reported